Hi, Is it possible to amend the work time after a call has been completed.
For example I want to be able to check what the current work time is after a call, say 20 seconds, and I want to increase it to say 30 seconds before the next call comes through. This is one of my ticket. I am not sure whether call manager can perform the above mentioned task. Any suggestions? Thanks Hemal _______________________________________________ cisco-nsp mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/
