It's not just the TAC tool that has been suck-ified. The replacement for the dynamic configuration tool sucks. Tried it a few days ago, first thing it asks for is a whole bunch of customer info. I just wanted to verify if there is a non-EOS OC-3 POS that would work with a 6500. Painful. Today it crashes when I find what I think is the right link. Then the replacement for Software Advisor is Software Research. It takes looking around to find that Research doesn't cover many devices, and you eventually find a link to the old software advisor.
Chuck -----Original Message----- From: cisco-nsp [mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Mark Tinka Sent: Sunday, November 03, 2013 1:09 AM To: cisco-nsp@puck.nether.net Subject: Re: [c-nsp] TAC hits a new record level of aggravation... On Sunday, November 03, 2013 07:52:33 AM Jeff Kell wrote: > Maybe we should all go back to the phone call interface. > Will probably get Bangalore, but who knows. Refuse the web garbage :) Make every case a Priority 1 case (call if you the "description" command on your CLI fails, as a P1 log) - maybe they'll get the point (probably not). Mark. _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/