On Sun, 2014-03-09 at 00:42 +0100, Lukas Tribus wrote: > What about just resetting or power cycling the modem instead of > reloading? > > conf t > service internal > end > test cellular 0/1/0 modem-reset [or] > test cellular 0/1/0 modem-power-cycle
On this subject: We sometimes have a HWIC-3G-HSPA-G in a C1941W that "dies" with no apparent reason, writing this message in the syslog: %CELLWAN-2-MODEM_DOWN: Modem in HWIC slot 0/0 is DOWN We have tried shutting the Cell0/0/0 interface and issuing "gsm radio off"/"no gsm radio off" on the Cell 0/0 controller: Router(config)#service internal Router(config)#interface Cellular 0/0/0 Router(config-if)#shutdown 001295: Mar 10 11:05:30.223 CET: %IFDAMP-5-UPDOWN: interface Cellular0/0/0 update IP Routing state to DOWN, interface is not suppressed 001296: Mar 10 11:05:32.223 CET: %LINK-5-CHANGED: Interface Cellular0/0/0, changed state to administratively down Router(config-if)#exit Router(config)#controller Cell 0/0 Router(config-controller)#gsm radio off WARNING(Controller cellular 0/0): Radio power OFF setting will NOT persists if router or modem resets. Save to startup configuration.Use "no gsm radio off" to turn radio power ON After waiting a bit: Router(config-controller)#no gsm radio off Cellular Modem in HWIC slot 0/0 is still in reset, we recommend to re-execute this cmd after 60 seconds Router(config-controller)# This doesn't work. I was hoping the commands Lukas mentioned might help, but the result is the same: Router#test cellular 0/0/0 mode-reset Cellular Modem in HWIC slot 0/0 is still in reset, we recommend to re-execute this cmd after 60 seconds Router#test cellular 0/0/0 modem-power-cycle Cellular Modem in HWIC slot 0/0 is still in reset, we recommend to re-execute this cmd after 60 seconds No amount of waiting helps. Currently it has been three weeks since the error. Completely power-cycling the device will get the modem working again, but that's too disruptive for my taste. With the modem down, trying "test cell-hwic 0/0/0 modem-mode" times out after writing ten of the messages to the log: 001306: Mar 10 11:15:31.468 CET: %CELLWAN-2-SEND_TIMEOUT: Cellular0/0/0 not responding I have looked for something under "test ..." that could maybe reset the HWIC "hard" but have been unable to find anything. Are there any other ways of making this work again, apart from the reload? :-) The router is used in a truck that functions as a mobile blood bank and has two cellular connections on two seperate HWICs (HWIC-3G-HSPA-G) for failover. It's a C1941W running c1900-universalk9-mz.SPA.151-3.T1.bin with a SecurityK9 license. -- Peter _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/