Does Cisco no longer honor previously purchased perpetual CSR1000V licenses now that they're EOS? I had a host die and reinstalling the VM (ESXi) from the OVA results in a new serial number my license file won't work on, and trying to use the online license manager to rehost it claims the new serial number is invalid. I tried opening a case online but it's been unanswered for a week now.

Has anyone tried to rehost a CSR1000V after hardware failure and got the invalid serial number error, and how did you get that fixed?
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