Hi Mattew, You can enable it by running the command "utils uccx finesse activate".
You can find more information about running the Finesse service here: https://supportforums.cisco.com/blog/12049551/community-tech-talk-cisco-unified-contact-center-express-uccx-version-100-upgrade Regards, Abhiram Kramadhati CCIE Voice # 40065 Contact Center TAC Cisco Systems From: Matthew Loraditch <mloradi...@heliontechnologies.com<mailto:mloradi...@heliontechnologies.com>> Date: Tuesday, 15 April 2014 9:32 PM To: "cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>" <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: [cisco-voip] Enabling Finesse on CCX? Playing around with CCX 10 and can’t figure out where the heck I enable this? Have looked at the admin guide, release notes, etc. The finesse admin pages aren’t loading either. Anybody know? Matthew G. Loraditch – CCNP-Voice, CCNA-R&S, CCDA 1965 Greenspring Drive Timonium, MD 21093 direct voice. 443.541.1518 fax. 410.252.9284 Twitter<http://twitter.com/heliontech> | Facebook<http://www.facebook.com/#!/pages/Helion/252157915296> | Website<http://www.heliontechnologies.com/> | Email Support<mailto:supp...@heliontechnologies.com?subject=Technical%20Support%20Request> Support Phone. 410.252.8830
_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
