Since you're using H.323, you need to set "Allow Peer to Preserve H.323
Calls" to "True" under Service Parameters->Cisco CallManager.

Brian


On Tue, Apr 29, 2014 at 11:16 PM, Jonathan Charles <jonv...@gmail.com>wrote:

> We have no hard phones; however, Cisco IP Communicator also drops the call
> during a CCM failover...
>
>
> Jonathan
>
>
> On Tue, Apr 29, 2014 at 10:08 AM, Brian Meade <bmead...@vt.edu> wrote:
>
>> Jonathan,
>>
>> Have you tested the call preservation on a hard phone and confirmed that
>> is working okay first?
>>
>> Brian
>>
>>
>>  On Tue, Apr 29, 2014 at 10:28 AM, Jonathan Charles <jonv...@gmail.com>wrote:
>>
>>>  We have CUCM 9.1, IM&P 9 and Jabber 9.6 connected to IM and P as
>>> softphones...
>>>
>>> Call Preservation is not working... in the event of a CUCM loss, the
>>> call drops...
>>>
>>>  Gateway is H.323...
>>>
>>> Any ideas how to remediate?
>>>
>>>
>>>
>>> Jonathan
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip@puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>
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