Since you're using H.323, you need to set "Allow Peer to Preserve H.323 Calls" to "True" under Service Parameters->Cisco CallManager.
Brian On Tue, Apr 29, 2014 at 11:16 PM, Jonathan Charles <jonv...@gmail.com>wrote: > We have no hard phones; however, Cisco IP Communicator also drops the call > during a CCM failover... > > > Jonathan > > > On Tue, Apr 29, 2014 at 10:08 AM, Brian Meade <bmead...@vt.edu> wrote: > >> Jonathan, >> >> Have you tested the call preservation on a hard phone and confirmed that >> is working okay first? >> >> Brian >> >> >> On Tue, Apr 29, 2014 at 10:28 AM, Jonathan Charles <jonv...@gmail.com>wrote: >> >>> We have CUCM 9.1, IM&P 9 and Jabber 9.6 connected to IM and P as >>> softphones... >>> >>> Call Preservation is not working... in the event of a CUCM loss, the >>> call drops... >>> >>> Gateway is H.323... >>> >>> Any ideas how to remediate? >>> >>> >>> >>> Jonathan >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> cisco-voip@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> >>> >> >
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