Hi All,

Apologies for the miss. We’ve added it to the upcoming qualifications with an 
ETA of January 23rd. We’ll qualify it at that time and update the Compatibility 
Matrix. It should be pretty straightforward as it is already presumed qualified 
with 8.5(1)SU4 (as 9.1(2)SU1 is qualified with 8.5(1)SU4).

If you don’t see it updated in the matrix soon after January 23rd, please 
unicast me and I’ll follow up.

HTH.

Thank you,

Ryan LaFountain
Unified Contact Center
Cisco Services
Direct: +1 919 392 9898
Hours: M - F 9:00am - 5:00pm Eastern Time

On Jan 7, 2015, at 6:54 AM, Dave Cardwell 
<dave.cardwe...@gmail.com<mailto:dave.cardwe...@gmail.com>> wrote:

I'd also be really interested in the answer, if anybody has already asked TAC?

Thanks
Dave


On Tue, Jan 6, 2015 at 4:57 PM, Anthony Holloway 
<avholloway+cisco-v...@gmail.com<mailto:avholloway+cisco-v...@gmail.com>> wrote:
Ah ok.  My experience with the UCCX compatibility documents is that it's 
generally up to date and if you open a TAC case they will, in most cases, reach 
out to to the BU for confirmation.

What I find interesting, and something I've never noticed before, is that the 
CUCM 9.1(2)SU2 came out June 3, 2014, and the docwiki page for UCCX 8.5(1)SU4 
has been updated eight times since CUCM 9.1(2)SU2 release, with the last update 
being just last month.

http://docwiki.cisco.com/w/index.php?title=Unified_CCX_Software_Compatibility_Matrix_for_8.5(1)_SU4&action=history

I would say that's a good indication that the page maintainers have been 
dodging CUCM 9.1(2)SU2 support.

Who are the page maintainers you ask?  Well, here you go:

http://docwiki.cisco.com/wiki/Guidelines_to_Edit_the_Compatibility_Matrix_for_Unified_CCX

Another interesting fact is that we don't see support for CUCM 9.1(2)SU2 until 
UCCX 9.0(2)SU2, which came out in July of 2014.  That tells us that the UCCX 
team did acknowledge the existence of CUCM 9.1(2)SU2, and were not just 
pretending it didn't exist.

On Tue Jan 06 2015 at 10:38:54 AM Mike <mik...@msn.com<mailto:mik...@msn.com>> 
wrote:
I apologize was in a rush to get out the door when sending this.

CUCM 9.1.2 SU2(a) is not on the supported list for 8.5.1 SU4 of CCX, but SU1 is 
wondering if the docs haven’t been updated or is it not truly supported.

From: Anthony Holloway 
[mailto:avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>]
Sent: Tuesday, January 06, 2015 11:27 AM
To: Mike; cisco-voip
Subject: Re: [cisco-voip] UCCX 8.5.1 SU4 not compatible with 9.1.2SU2?

Could you rephrase your question or add more details?  Possibly give the link 
you are referencing.
On Tue Jan 06 2015 at 9:54:28 AM Mike <mik...@msn.com<mailto:mik...@msn.com>> 
wrote:
I checked the Unified CCX Software Compatibility Matrix for 8.5(1) SU4 and only 
9.1.2 SU1 is listed.
Has anyone upgraded to this release with CCX 8.5.1 SU4?

Thanks,
Mike



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