So Ryan, when you say you had a lot of issues around 8.5(1)SU4 backing up the CAD LDAP and restoring, are you literally talking about DRS, or would this also affect upgrades to 9x/10x? On Mon Jan 12 2015 at 9:18:12 AM Ryan LaFountain (rlafount) < rlafo...@cisco.com> wrote:
> This may be because the LDAP didn’t migrate correctly. The left side of > this screen just reads directly from the LDAP structure. The right hand > side is static HTML that isn’t stored in the LDAP. > > I would open a TAC case, but we had a lot of issues around 8.5(1)SU4 > backup up the CAD LDAP and restoring is successfully, so probably something > there. If you have the DRS logs for the 8.5(1)SU4 cluster, look in the > CCXCOMPONENT log and see if it shows backing up the CAD LDAP successfully. > Feel free to send me the CCXCOMPONENT log directly and I can take a look > too. > > Thank you, > > Ryan LaFountain > Unified Contact Center > Cisco Services > Direct: +1 919 392 9898 > Hours: M - F 9:00am - 5:00pm Eastern Time > > On Jan 10, 2015, at 11:09 AM, Thomas LeMay <thomasle...@comcast.net> > wrote: > > Yes, try browser compatibility setting. Different browsers behave > differently with the web pages. > > tom > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net > <cisco-voip-boun...@puck.nether.net>] *On Behalf Of *Michele Russo (AM) > *Sent:* Saturday, January 10, 2015 10:19 AM > *To:* 'cisco-voip@puck.nether.net' > *Cc:* Jason Aarons (AM) > *Subject:* [cisco-voip] Migration from MCS UCCX 8.5.1SU4 to UCS - do not > see any setting in desktop administrator > > Hi all, > > I am working on a customer migration and upgrade from MCS to UCS and upon > performing the restore I noticed the Desktop Administrator Settings were > not displaying at all, see image below: Has anyone experienced this > problem? Thoughts? Opening a TAC Case now. > > > <image001.jpg> > > > Michele Russo Harttree > Consultant > Dimension Data NA > 11730 Plaza America Drive Suite 350 > Reston, Va 20190 > 202-460-3965 (cell) > 571-203-4007 (desk) > michele.ru...@dimensiondata.com > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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