cheers mate. On Thu, Feb 5, 2015 at 12:02 AM, Brian Meade <bmead...@vt.edu> wrote:
> Jefflin, > > Usually you just want to hit Default then set trace level to Detailed. If > SIP is involved, also want to enable SIP Stack trace. > > Having all the default traces enabled just makes sure nothing gets missed. > > Brian > > On Tue, Feb 3, 2015 at 11:29 PM, Jefflin Choi <jefflin.c...@gmail.com> > wrote: > >> Thanks all. we are still running ver 8.5. I don't see any On Hook with it >> unfortunately. >> >> logged ticket with vendor then TAC and turns out they wanted me to get >> detailed traces instead of Arbitrary. weird part is they want me to mostly >> all traces including PRI trace, Enable DT-24+/DE-30+ Trace, Enable >> Annunciator Trace , Enable Music On Hold Trace , etc. Even MGCP trace.Can't >> understand why since we do not use MGCP. >> >> >> >> On Mon, Jan 26, 2015 at 7:31 PM, Rajamani N <rajaman...@gmail.com> wrote: >> >>> Please do look into the SIP Proxy logs from the CUPS, you can see the >>> CSTA events for RCC in them >>> >>> -Rajamani >>> >>> On Sat, Jan 24, 2015 at 2:45 AM, Brian Meade <bmead...@vt.edu> wrote: >>> >>>> 9.x has the interleaved traces as well. >>>> >>>> On Fri, Jan 23, 2015 at 4:10 PM, Ryan Ratliff (rratliff) < >>>> rratl...@cisco.com> wrote: >>>> >>>>> For an SCCP phone you'll see a StationInit from CCM to the phone >>>>> instructing the phone to go OnHook. Using SDL traces you can follow that >>>>> back to where it originated from, which will likely be CTI if I recall how >>>>> RCC works correctly. >>>>> This tracking is much easier in 10.x with interleaved traces. >>>>> >>>>> -Ryan >>>>> >>>>> On Jan 23, 2015, at 6:55 AM, Jefflin Choi <jefflin.c...@gmail.com> >>>>> wrote: >>>>> >>>>> All, >>>>> >>>>> We have lync remote call control integrated on our CCM/CUPS system. >>>>> I'm troubleshooting some call disconnect issues basically. >>>>> >>>>> Does anyone know which criteria to look for if it's caused by the lync >>>>> RCC on CCM and CUPS traces? >>>>> >>>>> If it's SIP phone, 9951 did saw one time with SIP REFER Message to the >>>>> phone to disconnect on CCM traces though not sure if this is also the >>>>> case >>>>> with SCCP phones. >>>>> Softkey event does show me if it was an end call press but i don't >>>>> think this applies if it was triggered by closing the call dialog box on >>>>> lync. >>>>> >>>>> What's the normal logging trace configuration that needs to be enabled >>>>> also? >>>>> >>>>> TIA, >>>>> Jeff >>>>> >>>>> >>>>> _______________________________________________ >>>>> cisco-voip mailing list >>>>> cisco-voip@puck.nether.net >>>>> https://puck.nether.net/mailman/listinfo/cisco-voip >>>>> >>>>> >>>>> _______________________________________________ >>>>> cisco-voip mailing list >>>>> cisco-voip@puck.nether.net >>>>> https://puck.nether.net/mailman/listinfo/cisco-voip >>>>> >>>> >>>> >>>> _______________________________________________ >>>> cisco-voip mailing list >>>> cisco-voip@puck.nether.net >>>> https://puck.nether.net/mailman/listinfo/cisco-voip >>>> >>>> >>> >>> _______________________________________________ >>> cisco-voip mailing list >>> cisco-voip@puck.nether.net >>> https://puck.nether.net/mailman/listinfo/cisco-voip >>> >>> >> >
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