For routing based on ANI, Ryan Huff's suggestion will certainly help from the perspective of CUCM. You can use this alongside CUC routing rules - route calls from the 519 area code to a specific mailbox. If you know these callers from area code 519 are dialing the same DNIS, then routing by ANI in CUCM won't be needed - simply route the DNIS to voicemail, add a routing rule matching the 519 calls, and route to a mailbox.
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of norm.nichol...@kitchener.ca Sent: Tuesday, March 10, 2015 8:43 AM To: cisco-voip@puck.nether.net Subject: [cisco-voip] Forwarding an inbound caller straight to Voicemail 8.0 I have been asked to send an outside caller to a voicemail box so when the DNIS or ANI shows 519-XXX-XXXX I want that caller to go to a specific mailbox. Is this possible ? Thanks Norm Nicholson Telecom Analyst City of Kitchener (519) 741-2200 x 7000
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