This should help: https://supportforums.cisco.com/discussion/10975181/expected-wait-time-question-regarding-configuring-uccx-80
Regards, Abhiram Kramadhati Technical Solutions Manager, CBABU CCIE Voice # 40065 From: Claiton Campos <claitoncam...@gmail.com<mailto:claitoncam...@gmail.com>> Date: Monday, 30 March 2015 9:15 am To: "cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>" <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: [cisco-voip] UCCX - Script Expected wait time Hi, Someone has some script with sample expected wait time? I need to create a script that tells the customer the average waiting time in the queue. Tks.
_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
