Despite the phone resets,  the customer’s outsourced security group panicked 
when they saw a couple thousand packets at the TFTP servers when a sub got 
added to 10.5 cluster. Guess they thought a DDOS attack was going down or 
something.  Who knows what a 3rd party security company with IDS sensors would 
think….needless to say it created a small ruckus.

From: Tommy Schlotterer [mailto:tschlotte...@netechcorp.com]
Sent: Monday, April 27, 2015 4:02 PM
To: Ryan Huff; Jason Aarons (AM); bmead...@vt.edu
Cc: cisco-voip@puck.nether.net
Subject: RE: [cisco-voip] Phone Restart on Subscriber add

It’s not a full reboot, looks just like an apply config, just enough for users 
to complain.

Tommy

Tommy Schlotterer | Systems Engineer
CCNA, CCNA Voice
48325 Alpha Dr. Ste. 150
Wixom, MI 48393
p 248.468.0710
e tschlotte...@netechcorp.com<mailto:tschlotte...@netechcorp.com>
w netechcorp.com<http://netechcorp.com/>
 [cid:DE00F175-A6C9-45A6-B3AC-D658551F1586]
[cid:62EB95BF-20B4-4A1B-98FE-9E042594730A]<https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5>
 [cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978] 
<https://www.facebook.com/NetechCorporation>  
[cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C] <https://twitter.com/netechcorp>  
[cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2] 
<https://www.youtube.com/user/NetechCorporation>

From: Ryan Huff [mailto:ryanh...@outlook.com]
Sent: Monday, April 27, 2015 3:59 PM
To: Jason Aarons, (AM); bmead...@vt.edu<mailto:bmead...@vt.edu>; Tommy 
Schlotterer
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Phone Restart on Subscriber add


I'll have to lab this up and see what I am missing; last week I added a 9.1.x 
cluster node and I didnt get any phone bounces during the install.

Strange.

Thanks,

Ryan


-------- Original Message --------
From: "Jason Aarons (AM)" 
<jason.aar...@dimensiondata.com<mailto:jason.aar...@dimensiondata.com>>
Sent: Monday, April 27, 2015 02:54 PM
To: Brian Meade <bmead...@vt.edu<mailto:bmead...@vt.edu>>,Tommy Schlotterer 
<tschlotte...@netechcorp.com<mailto:tschlotte...@netechcorp.com>>
Subject: Re: [cisco-voip] Phone Restart on Subscriber add
CC: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
So building the subscriber resets all phones in cluster to download updated 
Trust List?

It has nothing to do with adding subscriber to the CallManager group the phone 
is using?

I’ve heard of this issue but wasn’t clear (or forgot) about the specifics.

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Brian 
Meade
Sent: Monday, April 27, 2015 3:50 PM
To: Tommy Schlotterer
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Phone Restart on Subscriber add


There's an option during the install to just check connectivity and then wait 
for the full install.  That's as far as you can go without resetting all the 
phones unfortunately.

On Mon, Apr 27, 2015 at 3:31 PM, Tommy Schlotterer 
<tschlotte...@netechcorp.com<mailto:tschlotte...@netechcorp.com>> wrote:
Yes, I do understand that. I just need to know when in the install, The 
customer doesn’t want a 4 hour maintenance window to install a new node.

Tommy

Tommy Schlotterer | Systems Engineer
CCNA, CCNA Voice
48325 Alpha Dr. Ste. 150
Wixom, MI 48393
p 248.468.0710<tel:248.468.0710>
e tschlotte...@netechcorp.com<mailto:tschlotte...@netechcorp.com>
w netechcorp.com<http://netechcorp.com/>
 [cid:DE00F175-A6C9-45A6-B3AC-D658551F1586]
[cid:62EB95BF-20B4-4A1B-98FE-9E042594730A]<https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5>
 [cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978] 
<https://www.facebook.com/NetechCorporation>  
[cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C] <https://twitter.com/netechcorp>  
[cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2] 
<https://www.youtube.com/user/NetechCorporation>

From: bmead...@gmail.com<mailto:bmead...@gmail.com> 
[mailto:bmead...@gmail.com<mailto:bmead...@gmail.com>] On Behalf Of Brian Meade
Sent: Monday, April 27, 2015 3:28 PM
To: Tommy Schlotterer
Cc: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] Phone Restart on Subscriber add

It happens when the cluster becomes aware of the new nodes certificates.  It 
adds a new TVS entry to the ITL of each node and resets the phones to ensure 
they download the new ITL before any other ITL changes are made.  This is to 
prevent too many changes happening the ITLs at once making the phones not trust 
the new ITLs.

On Mon, Apr 27, 2015 at 3:07 PM, Tommy Schlotterer 
<tschlotte...@netechcorp.com<mailto:tschlotte...@netechcorp.com>> wrote:
All,

I have a customer that is very picky on when phones will reboot when adding a 
new subscriber to a CUCM cluster.

Does anyone know in what point the phones reboot? Right after the conntivity 
vierfication? Right when the new node is done installing?

Thanks
Tommy

Tommy Schlotterer | Systems Engineer
CCNA, CCNA Voice
48325 Alpha Dr. Ste. 150
Wixom, MI 48393
p 248.468.0710<tel:248.468.0710>
e tschlotte...@netechcorp.com<mailto:tschlotte...@netechcorp.com>
w netechcorp.com<http://netechcorp.com/>
 [cid:DE00F175-A6C9-45A6-B3AC-D658551F1586]
[cid:62EB95BF-20B4-4A1B-98FE-9E042594730A]<https://www.linkedin.com/company/75843?trk=tyah&trkInfo=tarId%3A1397760375508%2Ctas%3Anetech%2Cidx%3A3-1-5>
 [cid:47C21B6C-578D-4D72-BFF4-8A482CE7A978] 
<https://www.facebook.com/NetechCorporation>  
[cid:A362BD4D-9EC8-47CC-96A8-8A17AF38C15C] <https://twitter.com/netechcorp>  
[cid:F52A69B8-DA49-4CD7-91E9-C057917D90C2] 
<https://www.youtube.com/user/NetechCorporation>


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