Wes, The phones show correct status on publisher and main subscriber , just secondary subscriber shows incorrect status.
I have restarted the problem subscriber already with no change and am scheduling a window to reboot publisher and main subscriber. I have restarted ris data collector on all nodes as well. Sent from my iPhone > On May 5, 2015, at 11:01 AM, "Wes Sisk (wsisk)" <[email protected]> wrote: > > RIS reads a shared memory segment populated by the ccm process. If no server > in the cluster can see registration status when phones are registered to that > sub then likely the ccm process on that node has stopped updating shared > memory on that node. you can verify this with ‘utils query risdb’ from CLI on > the sub. > > once that happens there’s really no way to know why/how it happened. recovery > is to restart the ccm process to reinitialize shared memory. > > -Wes > > On May 4, 2015, at 4:59 PM, Erick Bergquist <[email protected]> wrote: > > Anyone have any thoughts as to why a subscriber server would not show > phones registered? Everything is working fine. > > Just shows none, but if I force a phone to register to this server it > shows registered fine and works but then stays as Unregistered when > phone registers back to it's main server. > > I've restarted the server and the RIS Data Collector service on all the nodes. > > The database is synced and replicated fine cluster wide, and the utils > diagnose test passes all tests. > > The version is 10.5.1.10000 > > Regards, Erick > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > _______________________________________________ cisco-voip mailing list [email protected] https://puck.nether.net/mailman/listinfo/cisco-voip
