Hi Justin, thank you for your reply.

CUCM 10.5.2su1 is in the active partition on all nodes (10.5.2.11900-3). 

LRO is interesting; my elastic sky version is 5.5 and according to the DocWiki 
(http://docwiki.cisco.com/wiki/Disable_LRO) it seems to only be an issue with 
4.1 and more specifically, with CUCM < 8.6 with ESXi 4.1. I've also seen 
several UC evangelical sites proclaim that LRO needs to be disabled where ever 
Virtual Cisco UC runs, versions be damned.

I'm in pre-flight, so now is definitely the time to power down and knock LRO 
off.

I guess I am more interested in the why at this point (plight of an engineer). 
I suppose this issue (if it is even an issue) will self-heal itself in v11 when 
CAD is no longer an option, but still plenty of need to support existing CAD.

This is the first time I used this version mix (UCCX 10.6 | CUCM 10.5.2su1 | 
CAD), and I haven't ran into this issue before.

Thanks for any thoughts you put into this.

-Ryan


Date: Tue, 9 Jun 2015 07:41:46 -0400
Subject: Re: [cisco-voip] UCCX 10.6 | CUCM 10.5.2 | CAD Extension out of service
From: jsteinb...@gmail.com
To: ryanh...@outlook.com
CC: cisco-voip@puck.nether.net

Are you on UCM 10.5.2su1 ?   I haven't seen that issue at all.
Is your VMware LRO disabled ?
Do your UCMs have one or two vCPU ?
On Jun 9, 2015 12:42 AM, "Ryan Huff" <ryanh...@outlook.com> wrote:



Has anyone been noticing that in this environment (UCCX 10.6 | CUCM 10.5.2 | 
CAD); extensions will sometimes report as OutOfService (and subsequently cause 
CAD login issues) when in fact, the phone is registered, associated to the 
jTAPI/RMCMSubsys user, has CTI Control enabled (and is setup correctly in all 
other respects)?

What seems to resolve this issue for me; is to super copy the phone to a fake 
mac address, delete the original and then re-mac the newly created device. 
Doing a cluster reboot seems to address this as well.

This is a new 2 cluster build. Everything about the phone seems to function 
fine within call manager when CAD is having a login issue. I've changed the 
addressing mode on the phone (and CTI ports) to ipv4 only, turned JAL off on 
the phone. Just really odd and not very easy to define.

I know CAD is near death and Finesse is the future, but I have to support CAD 
in this scenario.

Thanks,

Ryan
                                          

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