David, if you are on Unity Connection, then its under Telephony
Integrations > Phone System.  There is a button labeled Run to Synchronize
all MWIs on this phone system.

It's been many moons since I've had to touch Unity, and don't remember the
menu system, nor do I have access to one.

On Tue, Aug 2, 2016 at 7:28 PM, David Zhars <dzh...@gmail.com> wrote:

> Getting multiple reports from users that the MWI light is being
> mischievous....staying on when they have no messages, and not coming on
> when they do have messages.
>
> I understand there is some sort of system refresh I can do, but can't find
> it.  We use UCM and Unity 8.0
>
> This just started happening after years of perfect behavior....
>
> Dave
>
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>
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