I would also bounce the conversation manager services if you haven't already; 
CUC primary requires strata 3 or better and HA syncs to primary for strata 4 or 
better

Sent from my iPhone

On Nov 2, 2016, at 3:09 PM, Jason Aarons (AM) 
<[email protected]<mailto:[email protected]>> wrote:

The ntp server was a 6509 with "ntp master 10" setup.  However the 
delay/offset/jitter are both high to that 6509.  I changed it to ntp master 2 
and will monitor RTMT for syslog alerts.

From: Ryan Huff [mailto:[email protected]]
Sent: Wednesday, November 2, 2016 14:52
To: Jason Aarons (AM) 
<[email protected]<mailto:[email protected]>>
Cc: cisco-voip ([email protected]<mailto:[email protected]>) 
<[email protected]<mailto:[email protected]>>
Subject: Re: [cisco-voip] CXN 9.1.2.14900-661 Garbled Messages


Jason,

Fix NTP then restart conversation manager primary first, the HA.

Find a IOS router for now, if you can, and host a local ntp master at Strata 2 
for the primary.

Sent from my iPhone

On Nov 2, 2016, at 2:45 PM, Jason Aarons (AM) 
<[email protected]<mailto:[email protected]>> wrote:

Customer is complaining they have to reboot Unity Connection at least twice a 
week, messages are being clipped, garbled etc.

G711 recording format, SIP integrated with CUCM 9.1.2.14900-14

Any known bugs?

I did notice via RTMT syslog alert that NTP is Stratum 10 and am working to 
have them open a firewall port for NTP for public stratum2 ntp server, or buy a 
GPS NTP box etc.

-jason






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