My client had an issue where the 2nd sub did not register any phones when
the Pub and primary Sub failed.

 

This is a 1500 seat call centre so it caused a massive problem.

 

All phones have the IP addresses of both subs in their TFTP server lists.
Network routing confirmed ok. Call Manager / TFTP service running on both
Subs. DB replication status good.

 

Could someone confirm that if Pub / Sub 1 go down, Sub 2 should allow phone/
device registration and calls to still work ?

 

Regards

 

 Gary Bates

 Voice and Network Specialist 

 CCIE #53842

 



 

 Mobile 0424 229 995 ( + 61 424 229995 )

 Email:  <mailto:[email protected]>
[email protected]  

 

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