At least desktop jabber supports BIB for recording: http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/CJAB_BK_C9858CC7_00_cisco-jabber-features-guide/CJAB_BK_C9858CC7_00_cisco-jabber-features-guide_chapter_0110.html
On Tue, Feb 28, 2017 at 6:53 PM, Ben Amick <bam...@humanarc.com> wrote: > I’ll raise my hand as one of those contact centers. Right now it’s because > of the two reasons I mentioned in a parallel chain: a need for multiple > lines and the BIB for QM recording. The former is on the roadmap for jabber > (with no ETA), but the latter as far as I’m aware still isn’t a part of > Jabber. > > > > *Ben Amick* > > Telecom Analyst > > > > *From:* Charles Goldsmith [mailto:wo...@justfamily.org] > *Sent:* Tuesday, February 28, 2017 12:49 PM > *To:* Heim, Dennis <dennis.h...@wwt.com> > *Cc:* Ben Amick <bam...@humanarc.com>; Cisco VOIP < > cisco-voip@puck.nether.net> > *Subject:* Re: [cisco-voip] Curiosity: New IP Communicator > > > > There have been a few updates to CIPC in the last couple of years, but I > haven't read the release notes as to what, so someone has been spending a > bit of time on the code. > > > > I've seen a lot of contact centers use CIPC, I don't see it going away > soon. > > > > On Tue, Feb 28, 2017 at 11:21 AM, Heim, Dennis <dennis.h...@wwt.com> > wrote: > > My understanding is that the answer is “No,” to updated IP communicator. > I am also not sure of the true commitment to multi-line Jabber support. I > have yet to see any dates around multi-line Jabber at this point, which my > experience with Cisco say’s don’t count on it or expect it. > > > > *Dennis Heim | Emerging Technology Architect (Collaboration)* > > World Wide Technology, Inc. | +1 314-212-1814 <(314)%20212-1814> > > [image: cid:image001.png@01D10DD2.7FC81F90] > <http://cp.mcafee.com/d/avndy0w72gQrhouupKMyYYrKrhhpvpj73AjhOrhhpvpj7ffICQkmnTDNPPXxJ55MQsCzCZXETdAdlBoG2yrqKMSdKndASRtxIrsKrIOYgv8ffZvDTPhOYMCZRXBQSnSud7b3Xb9EVoWyaqRQRrFIYG7DR8OJMddECSjt-jLuZXTLuVKVIDeqR4IOpykV_7BY4GDDWg6fxjV6P5iFngk8JQCXGIzOT00jrdQm4jobZ8Qg6BKQGmGncRAIqnjh09dNBmAFBAzh03fc6y0d2NEw4GGGJMBrpRyro76SZSgWJOE> > > [image: cid:image002.png@01D10DD2.7FC81F90][image: > cid:image003.png@01D10DD2.7FC81F90] <+13142121814>[image: > cid:image004.png@01D10DD2.7FC81F90] > > "Worry less about who you might offend, and more about who you might > inspire" -- Tim Allen > > “When you have unlimited time, its easy” – Captain Chesley Sullenberger > > “There is a fine line between Wrong and Visionary. Unfortunately, you have > to be a visionary to see it." – Sheldon Cooper > > “The greatest danger for most of us is not that our aim is too high and we > miss it, but that it is too low and we reach it.” -- Michelangelo Buonarroti > > “We should transform the way we work” – Rowan Trollope > > “If you’re not failing every now and again, it’s a sign you’re not doing > anything very innovative” – Woody Allen > > > > *Click here to join me in my Collaboration Meeting Room > <http://cp.mcafee.com/d/1jWVIi4zqb3PPdS4nDztPqabbXaoUsyqejqabbXaoVVZASyyO-Y-euvsdEEK6zAQsTLt6VIxGIH5gkjrlS6NJOVICSHIdzrBPtCny3V1V_HY--qenC4TKLsKCO-PNEVovppd7b7khjmKCHtdDBgY-F6lK1FJcSOrLOtXTLuZXTdTdAVPmEBC634-05UvO-a_YYg-49kUDYBjpyFkHEa4mWjtRmhVrw09JCWb29I5-Aq83iTqlblbCqOmdbFEw4CUOHikOOhEw1DC3h06xoQg2lllmUiJIWNdI3zoAihZcjt>* > > > > *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf > Of *Ben Amick > *Sent:* Tuesday, February 28, 2017 11:45 AM > *To:* Cisco VOIP <cisco-voip@puck.nether.net> > *Subject:* [cisco-voip] Curiosity: New IP Communicator > > > > I’m assuming no on this question, based on the fact that I haven’t heard > even an inkling, and I know they’re working on multi-line support for > Jabber, but I was wondering: Has anyone heard anything about them possibly > coming up with a new IP communicator that is based on the 8800 series code? > I think that’d be great, and even better if they made it based on 8845 > code, so it could use video as well, short of getting everyone to use > jabber. > > > > *Ben Amick* > > Telecom Analyst > > > > > Confidentiality Note: This message is intended for use only by the > individual or entity to which it is addressed and may contain information > that is privileged, confidential, and exempt from disclosure under > applicable law. If the reader of this message is not the intended recipient > or the employee or agent responsible for delivering the message to the > intended recipient, you are hereby notified that any dissemination, > distribution or copying of this communication is strictly prohibited. If > you have received this communication in error, please contact the sender > immediately and destroy the material in its entirety, whether electronic or > hard copy. Thank you > > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > <http://cp.mcafee.com/d/1jWVIq40USyMYYPtx5VUTsSyyO-OCe78CzASyyO-OCeuvpdEEILLfzDDT3qabxEVd7dXThKr8qHaNk54SRtxIrsKr9JGX3oSVsTpBUw-guvW_fLCzBVxdXHTbFILIYqem7SmjhONR4kRHFGTjpVkffGhBrwqrpdICXYDuZXTLuZPtPpesRG9pyPtyL0QDYu1K2qKMM-l9OwXnbiFqFsPmiNINkGlQ52bt9KWH8YJM04SPt5x4S2_id41FrJaBGBPdpb6BQQg2jsplFapp8Qg0PP1Ew3gIq81aGGHs9mStoCS1NKhSvqNk9> > > > > Confidentiality Note: This message is intended for use only by the > individual or entity to which it is addressed and may contain information > that is privileged, confidential, and exempt from disclosure under > applicable law. If the reader of this message is not the intended recipient > or the employee or agent responsible for delivering the message to the > intended recipient, you are hereby notified that any dissemination, > distribution or copying of this communication is strictly prohibited. If > you have received this communication in error, please contact the sender > immediately and destroy the material in its entirety, whether electronic or > hard copy. Thank you > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > > -- Bernhard Albler, +4369917207384 -- "Was Nachwelt! Wie komm' ich dazu was für die Nachwelt zu tun? Was hat denn die Nachwelt für mich getan?" --Carl Friedrich Zelter
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