We've got about 1500 of these deployed running the same load and have seen all kinds of weird bugs but never this one specifically.
A factory reset is now included in our basic troubleshooting process because it tends to fix a lot of issues. Thanks, Joshua Lamont Senior Telecommunications Engineer Brown University office (401) 863-1003 cell (401) 749-6913 On Mon, Mar 20, 2017 at 10:29 AM, Anthony Holloway < [email protected]> wrote: > I just had three phones in an area report that the ringer stopped > working. When I went to play with the volume rocker, not on headset mode, > the screen showed the volume bars, but the light failed to flash on the > handset (MWI light) and no audio was produced from the phone. I factory > reset the phone, and it fixed the issue. > > Load: 11-5-1-18 > > I did try searching bugsearch but found nothing, as I'm sure there are > other ways this issue might manifest and be documented. > > Anyone seen this issue before, or something similar? > > I know I've heard stories of these 7841's being unreliable and having > higher than usual failure rates...I'm hoping we don't have that issue here. > > Thanks. > > _______________________________________________ > cisco-voip mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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