Companies are of course free to waste their money, but... why did they buy 8845s if they wanted video calls disabled?
On Fri, Mar 31, 2017 at 4:04 PM, Nick Britt <nickolasjbr...@gmail.com> wrote: > Funnily enough the clients requests were, > > - get outbound calls working > - disable video calls > > if only I had disabled calls first. > > Cheers Ryan. > > On Fri, Mar 31, 2017 at 12:33 PM, Ryan Huff <ryanh...@outlook.com> wrote: > >> Sorry Nick, I did not see towards the bottom where you had provided your >> solution. >> >> Essentially what happened is the phone is trying to negotiate a video >> payload with the PSTN in for your PRI. The carrier is dropping that like a >> hot tater. >> >> So you can declare the bearer capabilities as speech only for that voice >> port, or you can adjust the regional setting in call manager so that there >> is no video bandwidth available for the call when that 8845 dials out. >> >> I personally am a fan of taking care of this in communications manager. >> Either way, I wouldn't go about the fix by disabling video on the handset >> in case you actually did want to use video for onnet calls or through >> trunks but do support video payloads. >> >> Thanks, >> >> Ryan >> >> On Mar 31, 2017, at 3:26 PM, Ryan Huff <ryanh...@outlook.com> wrote: >> >> conf t >> >> (config)# voice-port0/0/0:23 >> >> (config-voiceport)# bearer-cap speech >> >> exit >> >> wr mem >> >> >> >> Sent from my iPhone >> >> On Mar 31, 2017, at 2:52 PM, Nick Britt <nickolasjbr...@gmail.com> wrote: >> >> Just ran into this one.... >> >> >> *Topology:* >> >> 8845 > CUCM 8.6 > H323 GW > T1 > PSTN >> >> Desc of problem: Video capable handsets cannot make outbound calls where >> as non video phones work fine. Calls are passed to h323 GW OK >> >> *Troubleshooting steps:* >> >> Devices have same Class of service/device pool/within subnet >> >> Config: >> >> voice-port 0/0/0:23 >> ! >> interface Serial0/0/0:23 >> no ip address >> encapsulation hdlc >> isdn switch-type primary-ni >> isdn incoming-voice voice >> isdn supp-service name calling >> isdn outgoing display-ie >> trunk-group PRI-TGroup >> no cdp enable >> >> *Debugs:* >> >> Failed Call >> Bearer Capability i = 0x8890 >> Standard = CCITT >> * Transfer Capability = Unrestricted Digital* >> Transfer Mode = Circuit >> Transfer Rate = 64 kbit/s >> Channel ID i = 0xA98383 >> Exclusive, Channel 3 >> Facility i = 0x9F8B0100A117020172020100800F >> 41647669736F7273202D2032333635 >> Protocol Profile = Networking Extensions >> 0xA117020172020100800F41647669736F7273202D2032333635 >> Component = Invoke component >> Invoke Id = 114 >> Operation = CallingName >> Name Presentation Allowed Extended >> Name = Advisors - >> Display i = 'Advisors - 2365' >> Calling Party Number i = 0x2181, 'REMOVED (same as working >> handset)' >> Plan:ISDN, Type:National >> Called Party Number i = 0xA1, '(same as working call)' >> Plan:ISDN, Type:National >> 1968093: Mar 30 11:50:16.112 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = >> 8 callref = 0xFD71 >> Cause i = 0x82E3 - Information element not implemented >> Call State i = 0x01 >> 1968094: Mar 30 11:50:16.184 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC >> pd = 8 callref = 0xFD71 >> Channel ID i = 0xA98383 >> Exclusive, Channel 3 >> 1968097: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: >> pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13 >> 1968098: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: >> pak_private_number: Invalid type/plan 0x0 0x0 may be overriden; sw-type 13 >> 1968099: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: Sending SETUP >> callref = 0x7D72 callID = 0xFC78 switch = primary-ni interface = User >> 1968100: Mar 30 11:50:23.824 NDT: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = >> 8 callref = 0x7D72 >> >> >> >> Bearer Capability i = 0x8090A2 >> Standard = CCITT >> * Transfer Capability = Speech* >> Transfer Mode = Circuit >> Transfer Rate = 64 kbit/s >> Channel ID i = 0xA98386 >> Exclusive, Channel 6 >> Facility i = 0x9F8B0100A122020173020100801A >> 4E6172696E646572204B617572205369646875202D2032333433 >> Protocol Profile = Networking Extensions >> 0xA122020173020100801A4E617269 >> 6E646572204B617572205369646875202D2032333433 >> Component = Invoke component >> Invoke Id = 115 >> Operation = CallingName >> Name Presentation Allowed Extended >> Name = >> Display i = '' >> Calling Party Number i = 0x2181, 'REMOVED (same as working >> handset) ' >> Plan:ISDN, Type:National >> Called Party Number i = 0xA1, '(same as failed call) ' >> Plan:ISDN, Type:National >> 1968101: Mar 30 11:50:23.912 NDT: ISDN Se0/0/0:23 Q931: RX <- STATUS pd = >> 8 callref = 0xFD72 >> Cause i = 0x82E3 - Information element not implemented >> Call State i = 0x01 >> 1968102: Mar 30 11:50:23.952 NDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC >> pd = 8 callref = 0xFD72 >> Channel ID i = 0xA98386 >> Exclusive, Channel 6 >> 1968103: Mar 30 11:50:24.748 NDT: %SSH-5-SSH2_SESSION: SSH2 Session >> request from 61.177.172.60 (tty = 1) using crypto cipher 'aes256-cbc', hmac >> 'hmac-sha1' Succeeded >> 1968104: Mar 30 11:50:26.560 NDT: ISDN Se0/0/0:23 Q931: RX <- PROGRESS pd >> = 8 callref = 0xFD71 >> Progress Ind i = 0x8488 - In-band info or appropriate now >> available >> 1968105: Mar 30 11:50:27.468 NDT: ISDN Se0/0/0:23 Q931: RX <- ALERTING pd >> = 8 callref = 0xFD72 >> Progress Ind i = 0x8488 - In-band info or appropriate now >> available >> 1968106: Mar 30 11:50:28.460 NDT: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT >> pd = 8 callref = 0xFD71 >> Cause i = 0x80D8 - Incompatible destination >> >> >> Resolution: >> Video handsets are sending *Transfer Capability = Unrestricted Digital* >> where as non video handsets are sending the *transfer capability = >> speech* >> >> *Fix* >> Disable video on handsets >> >> or >> implement on the t1 voice port >> >> voice-port 0/0/0:23 >> bearer-cap Speech >> >> >> *More info:* >> https://supportforums.cisco.com/discussion/11381081/outgoing >> -call-problem-new-series-ipt >> >> _______________________________________________ >> cisco-voip mailing list >> cisco-voip@puck.nether.net >> https://puck.nether.net/mailman/listinfo/cisco-voip >> >> > > > -- > - Nick > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip > >
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