In the Jabber client you can set the DND status in two situations: - After XX minutes
- When the PC user session is locked (CRTL-ALT-DEL...) I am looking at my jabber config, and they are enabled by default. De: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] En nombre de Lelio Fulgenzi Enviado el: jueves, 06 de julio de 2017 11:14 a.m. Para: Ben Amick <bam...@humanarc.com>; cisco-voip@puck.nether.net Asunto: Re: [cisco-voip] Random DND? bber I think you hit the nail on the head - I was surprised to see DND working on the phone via Jabber. Without softkeys, you need to unset it with Jabber as well. Is it possible for Jabber to set the user to Away after a period of time even with it set to DND? --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519-824-4120 Ext 56354 le...@uoguelph.ca<mailto:le...@uoguelph.ca> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1 From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ben Amick Sent: Thursday, July 06, 2017 8:39 AM To: cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> Subject: [cisco-voip] Random DND? Hey Guys, Randomly have this issue, select users will report being in a DND status, in some cases with users that do not even have the DND feature configured in their softkey templates. I believe this may be connected to users putting themselves in DND via Jabber, but upon checking, their Jabber statuses are set to available or away. Anyone know what could be triggering this? Confidentiality Note: This message is intended for use only by the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. Thank you
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