I appreciate the feedback, and this is something we anticipated. I am not at liberty to discuss the next plans for RTR at this stage, but it is headed in the direction you are thinking. In this release, the aim was to make RTR available in the same way as before rather than redeveloping it. But there will be enhancements to it.
I’ll share some details as soon as they become available. Regards, Abhiram Kramadhati Technical Solutions Manager, CCBU CCIE Collaboration # 40065 From: "Haas, Neal" <nh...@co.fresno.ca.us> Date: Friday, 18 August 2017 at 12:14 AM To: 'Charles Goldsmith' <wo...@justfamily.org>, "Abhiram Kramadhati (akramadh)" <akram...@cisco.com> Cc: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net> Subject: RE: [cisco-voip] UCCX 11.6 pre-release communication and webinar We try to block Java as a whole on our network, to many security holes. When will Cisco Drop Java and move to HTML 5? Thank You, Neal From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Charles Goldsmith Sent: Thursday, August 17, 2017 6:52 AM To: Abhiram Kramadhati (akramadh) <akram...@cisco.com> Cc: cisco-voip@puck.nether.net Subject: Re: [cisco-voip] UCCX 11.6 pre-release communication and webinar Abhiram, I understand why it was moved, but having a plugin is not a good resolution to the issue, and IMHO, not a good use of development time. I understand it was probably easier than converting it into something else, like HTML 5, but that's the right direction. Ben stated it much better than I can, why a plugin is not a good direction. Thanks!! On Thu, Aug 17, 2017 at 8:24 AM, Abhiram Kramadhati (akramadh) <akram...@cisco.com<mailto:akram...@cisco.com>> wrote: You are right! The newer updates to the browser blocking Java applets was the reason this step was taken: https://support.mozilla.org/t5/Problems-with-add-ons-plugins-or/Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no/ta-p/31069 So, the only change done is to make the RTR applet downloadable on a separate browser instance – and that way the applet does not try to load in the browser and then get blocked. It was an applet before too, but used to load in the browser as a plugin. Now, we download it and run it as a Java app on the PC. Regards, Abhiram Kramadhati Technical Solutions Manager, CCBU CCIE Collaboration # 40065 From: Charles Goldsmith <wo...@justfamily.org<mailto:wo...@justfamily.org>> Date: Thursday, 17 August 2017 at 10:31 PM To: "Abhiram Kramadhati (akramadh)" <akram...@cisco.com<mailto:akram...@cisco.com>> Cc: "cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>" <cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net>> Subject: Re: [cisco-voip] UCCX 11.6 pre-release communication and webinar What's the reasoning for moving the Real Time Reporting Tool to a java applet? Isn't that a step back in the industry when we see so many things moving to HTML 5? No one likes java, except maybe a few programmers... On Wed, Aug 16, 2017 at 12:19 AM, Abhiram Kramadhati (akramadh) <akram...@cisco.com<mailto:akram...@cisco.com>> wrote: Important pre-release communication: https://www.cisco.com/c/en/us/support/docs/customer-collaboration/unified-contact-center-express/211582-Tech-Note-on-UCCX-11-6-Pre-Release-Commu.html Webinar for APJC: UCCX 11.6 introduction and upgrade best practices Registration link: http://cisco.cvent.com/events/webinar-uccx-11-6-preview-and-looking-ahead/event-summary-30265d15f92346b5a314b8b22be1e262.aspx 22nd August. 3:00PM - 4:30PM, Sydney time Agenda: * Introduction to UCCX 11.6 * 11.6 demo * Upgrade best practices and planning for 11.6 migration Presented by Product Management and the Customer Success team. Regards, Abhiram Kramadhati Technical Solutions Manager, CCBU CCIE Collaboration # 40065 _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip
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