That’s perfect, Derek. Somehow I’ve never had to use that section before.
Thanks.
Ben Amick
Unified Communications Analyst
From: Derek Andrew [mailto:derek.and...@usask.ca]
Sent: Tuesday, October 3, 2017 11:22 AM
To: Ben Amick <bam...@humanarc.com>
Cc: cisco-voip@puck.nether.net
Subject: Re: [cisco-voip] Adding custom entries to the Unity directory?
Add the help desk name and phone number to Contacts>Contacts.
Refresh the Tools>"Grammar Statistics"
On Wed, Sep 27, 2017 at 7:42 AM, Ben Amick
<bam...@humanarc.com<mailto:bam...@humanarc.com>> wrote:
Hey, running 9.1 here, I was recently asked if we could add our helpdesk number
into the search by name directory in Unity – We do have a box in there for
helpdesk, but the actual line for our helpdesk extension is tied to a call
handler for the prompt. Is there any way we can add an entry into the unity
directory to allow this to be searched for?
Ben Amick
Unified Communications Analyst
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