Hi, Ryan. CUCM/Presence is 11.5 SU2. If those messages appear in the default log level, I haven´t seen any. And I am not sure the bug applies, as I havn´t been told of any general degradation, besides the 20-min CPU spike. As a fix/workaround I asked my customer to add multiple SRV records for cisco-uds. (they have only one, pointing to the affected subscriber). The internal Jabber clients use EDI, but all the cucm-uds calls come from the Expressway and MRA Jabber clients.
Regards, Ariel. De: Ryan Ratliff (rratliff) [mailto:rratl...@cisco.com] Enviado el: lunes, 16 de abril de 2018 01:26 p.m. Para: ROZA, Ariel <ariel.r...@la.logicalis.com> CC: cisco-voip list <cisco-voip@puck.nether.net> Asunto: Re: [cisco-voip] Cisco Jabber, UDS, High CPU What version of UCM are you on? If it’s 11.5 SU3 check informix ccm.log for something like this: 23:13:59 SCHAPI: last statement aus_refresh_stats(integer,integer) 23:13:59 SCHAPI: [Auto Update Statistics Refresh 43-2] Error -217 Column (aus_cmd_dbs_priority) not found in any table in the query (or SLV is undefined). This is CSCva78144. I ask because I’m pretty sure one of those last two numbers is the time taken to process the request, and neither of those are a good number. -Ryan On Apr 13, 2018, at 2:22 PM, ROZA, Ariel <ariel.r...@la.logicalis.com<mailto:ariel.r...@la.logicalis.com>> wrote: Hi, guys and gals. I am trying to troubleshoot a High CPU Alarm on a CUCM Subscriber: I ran the “utils diagnose test” command and got warnings on the tomcat_sessions module. gathered all the tomcats logs around the time of the event and found lots of GET /cucm-uds/users HTTP/1.1 200 1383 1611 queries. In the Bug Search tool I found several bugs for old jabber versions regarding this, one enhancement request but no fixes. I was wondering if it is possible to load balance the UDS queries around the cluster using several DNS SRV records for _cisco-uds._tcp<domain> with the same priority /weight to load balance the queries, or if this breaks functionality, somehow. The only examples I found are ones with different weight/priority. Regards, Ariel Roza Collaboration Support Engineer t: +54 11 5282-0458 c: +54 9 11 5017-4417 webex: http://logicalis-la.webex.com/join/ariel.roza<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flogicalis-la.webex.com%2Fjoin%2Fariel.roza&data=02%7C01%7CAriel.ROZA%40la.logicalis.com%7C4b35caa30dc64d803bde08d5a3b6b99f%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C1%7C636594927564159330&sdata=ZQi5sFrZq917itDJw9c%2BMgeuLZzKVI0Qh%2FJhV4bZVKY%3D&reserved=0> Av. Belgrano 955 – Piso 20 – CABA – Argentina – C1092AAJ www.la.logicalis.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.la.logicalis.com%2F&data=02%7C01%7CAriel.ROZA%40la.logicalis.com%7C4b35caa30dc64d803bde08d5a3b6b99f%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C1%7C636594927564159330&sdata=L97INbQwoYVBqRW7k2yMTaHucNNlx%2FB%2BmOpCgRHJ7ds%3D&reserved=0> _________________________________________________ Business and technology working as one <image001.png> <image002.png> <image004.jpg><image005.png><https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftwitter.com%2FLogicalisLatam&data=02%7C01%7CAriel.ROZA%40la.logicalis.com%7C4b35caa30dc64d803bde08d5a3b6b99f%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636594927564159330&sdata=eWn2gCLMYy8XDOojfN0gB3FLMftZsxncaO%2BGmFLYhOA%3D&reserved=0> <image006.png><https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fes-es.facebook.com%2Fpages%2FLogicalis-Latam%2F234648439078&data=02%7C01%7CAriel.ROZA%40la.logicalis.com%7C4b35caa30dc64d803bde08d5a3b6b99f%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C1%7C636594927564159330&sdata=q68pUIBz03KPngsf%2FUm55bDeAy0v7a%2Bu%2BEGilu8KDPM%3D&reserved=0> <image007.png><https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.youtube.com%2Flogicalislatam&data=02%7C01%7CAriel.ROZA%40la.logicalis.com%7C4b35caa30dc64d803bde08d5a3b6b99f%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C0%7C636594927564159330&sdata=gax5gmqNmOGEEO%2BBUXFVoH4emplGmPUDZUsPQPUUvhM%3D&reserved=0> Logicalis Argentina S.A. solo puede ser obligado por sus representantes legales conforme los límites establecidos en el acto constitutivo y la legislación en vigor. El contenido del presente correo electrónico e inclusive sus anexos contienen información confidencial. El mismo no puede ser divulgado y/o utilizado por cualquiera otro distinto al destinatario, ni puede ser copiado de cualquier forma. _______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> https://puck.nether.net/mailman/listinfo/cisco-voip<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CAriel.ROZA%40la.logicalis.com%7C4b35caa30dc64d803bde08d5a3b6b99f%7C2e3290cb8d404058abe502c4f58b87e3%7C0%7C1%7C636594927564159330&sdata=b008CRpLWbW%2F600OnS%2B5ZBUY26%2Fr3U1jk6Tr%2F%2FcEzDM%3D&reserved=0>
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