I'm assuming this is different than the "always use prime line" settings on the 
device, with that set to ON that it does this?

We've been setting this off on these models as the most common complaint has 
been that users follow the steps from the 7900 to check voicemail, and pressing 
the other line keys then the messages key results in the first line being used 
all the time. 

Adam
SUNYAB


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