SSO doesn’t apply to phone agents. But If you have SSO you should be ldap 
integrated with auth enabled so you’d still use the same creds for the agents. 
There are no special settings needed.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: mloradi...@heliontechnologies.com
From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Lelio 
Fulgenzi
Sent: Wednesday, June 26, 2019 10:43 PM
To: cisco-voip voyp list <cisco-voip@puck.nether.net>
Subject: [cisco-voip] SSO and uccx phone agent


Just wondering if there are provisions for us to continue using phone agents on 
79[46]2 phones if we wanted to use SSO.

Has anyone deployed SSO on CUCM with phone agents?


-sent from mobile device-


Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 
2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | 
le...@uoguelph.ca<mailto:le...@uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, 
Twitter and Facebook

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