Be sure you have your DNS entries A and PTR setup correctly, and that all of your client systems can resolve those records correctly before proceeding.
Jabber is done in CUCM admin pages under (from memory): User Management > User Settings > UC Service > Find > Click on CUC UC Service (might be more than one if you have two CUC servers) > Switch to FQDN Then, sign out of Jabber and back in again to have the changes take effect. Or just wait a while, because I've seen Jabber "detect changes" before. Or click Help > Refresh Configuration, or reboot your computer, or do whatever you want to make the change take effect, because there's likely a dozen different ways to solve that. ViewMail is...well...I'm not quite sure how you set that up. This is a product I have very little knowledge on, but I do know how to google, and it looks like the server name can be set by the administrator <https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/vmo/release/notes/b_1201cucvmorn.html#id_12625> so that the server name is prepopulated for the user. The googs also tells me that the server name is held in the registry after installation and can be changed <https://community.cisco.com/t5/unified-communications/viewmail-9-0-enterprise-deployment-almost-silent-one-prompt-left/td-p/2360131> . On Tue, Dec 17, 2019 at 10:56 AM Myron Young <mdavid_yo...@hotmail.com> wrote: > Lol, yea mybad. > > No, as I’m assuming you mean on the outlook viewmail and Jabber for > windows clients? > > > On Dec 17, 2019, at 11:18 AM, Anthony Holloway < > avholloway+cisco-v...@gmail.com> wrote: > > > > That's a huuuuge pic! > > > > Ok, so in order for the whole "i trust you" thing to happen, we need to > refer to our systems by name, and not IP address. > > > > It's likely your viewmail settings are via IP too then. > > > > Do you know how to switch over to using FQDN for CUC in your UC Service? > > > > On Tue, Dec 17, 2019 at 9:56 AM Myron Young <mdavid_yo...@hotmail.com > <mailto:mdavid_yo...@hotmail.com>> wrote: > > Not sure if this is what you are asking, but In OS admin for the server > I have host name as the FQDN. Jabber screenshot shows its connecting to the > IP address. I don’t have these certificates uploaded and signed in CUCM; > not sure if that is significant but just to mention. > > > > [cid:16f14a5b3374211b0811] > > > > > > > > On Dec 17, 2019, at 9:14 AM, Anthony Holloway < > avholloway+cisco-v...@gmail.com<mailto:avholloway%2bcisco-v...@gmail.com>> > wrote: > > > > > > Tomcat > > > > Are you defining your server via IP or FQDN? > > > > Could you show us what Jabber looks like under Help > Show Connection > Status? > > > > On Tue, Dec 17, 2019, 7:48 AM Myron Young <mdavid_yo...@hotmail.com > <mailto:mdavid_yo...@hotmail.com>> wrote: > > Hello, > > > > Does anyone know which certificates are used with Unity and need to be > signed for Outlook Viewmail and Jabber? > > > > I got my tomcat cert signed and uploaded as well as the tomcat-trust and > ipsec-trust for the Unity server. I also uploaded the root and intermediate > certificates of my internal CA but still getting an error when opening > Outlook clients with Viewmail configured as well as Jabber for Windows > clients. > > > > _______________________________________________ > > cisco-voip mailing list > > cisco-voip@puck.nether.net<mailto:cisco-voip@puck.nether.net> > > https://puck.nether.net/mailman/listinfo/cisco-voip >
_______________________________________________ cisco-voip mailing list cisco-voip@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip