hi
one of our new customer have redundant cucm, im and presence and unity. they are still using 10.5.2.2000-1. they dont have recording of cli and security password and want to reconfigure those. i came through following link https://community.cisco.com/t5/collaboration-voice-and-video/cucm-passwords-and-password-recovery/ta-p/3162863 i have following queries. 1. do we have to use recovery iso or bootable cucm/imp/cuc iso 2. in case of redundancy, whether we have to do publisher first and then subscriber? 3. customer dont have iso images for 10.5.2.2000-1. when i looked into software, i found out that recovery image of 10.5.2.1000-5 is available only? will it work when i use it while changing cli and security password for 10.5.2.2000-1. Regards Naray
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