Forgot the link https://community.cisco.com/t5/webex-administration/features-in-webex-available-only-by-a-request-to-your-csm/td-p/4053061
From: cisco-voip <[email protected]> On Behalf Of Lelio Fulgenzi Sent: Wednesday, July 27, 2022 10:37 AM To: Johnson, Tim <[email protected]>; Adam Pawlowski <[email protected]>; [email protected] Subject: Re: [cisco-voip] [External] RE: Webex App Config XML? Sounds like this should be added to the super secret list of things only your CSM can change for you. Can you let us know how that goes? If the CSM changes it, are they changing the default to “off” and the user can change after? Or do they grey out the option? Lelio From: cisco-voip <[email protected]<mailto:[email protected]>> On Behalf Of Johnson, Tim Sent: Wednesday, July 27, 2022 10:21 AM To: Adam Pawlowski <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]> Subject: Re: [cisco-voip] [External] RE: Webex App Config XML? CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to [email protected]<mailto:[email protected]> I actually got a response back from my CSM and it sounds like these types of settings can be set on the back end, but through a provisioning ticket. My CSM is submitting a ticket to have the Ultrasound feature disabled. Whether that completely locks out the user from changing the setting, or provides flexibility, I don’t know but we don’t really have anyone using it with the handful of endpoints we have anyway. I did try to use some of the Jabber parameters, but of course, that only functions when it is registered to CUCM. Correct, the EnableProximity parameter does not apply to Webex, from my testing. From: Adam Pawlowski <[email protected]<mailto:[email protected]>> Sent: Wednesday, July 27, 2022 10:05 AM To: Johnson, Tim <[email protected]<mailto:[email protected]>>; [email protected]<mailto:[email protected]> Subject: [External] RE: Webex App Config XML? Hi Tim, If it’s registered on premise, it will use the same mechanism to pull the configuration as Jabber, but it supports only a handful of parameters. They’re listed here: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/wbxt/ucmcalling/unified-cm-wbx-teams-deployment-guide/unified-cm-wbx-teams-deployment-guide_appendix_0100.html#id_137099 They were pretty adamant they were not going to let the application control be as granular this time, as some of the options paint the thing into a corner depending on how they’re used. Proximity Enable isn’t listed as one of them unfortunately. Adam Pawlowski Network Engineer | Network and Communication Services University at Buffalo Information Technology (UBIT) 243 Computing Center, Buffalo, NY 14260 [contact_line] From: cisco-voip <[email protected]<mailto:[email protected]>> On Behalf Of Johnson, Tim Sent: Tuesday, July 26, 2022 5:02 PM To: [email protected]<mailto:[email protected]> Subject: [cisco-voip] Webex App Config XML? Hello all, We just recently migrated to the Webex App and have found some annoyances with the settings that are default. Is there a way to customize the settings for the Webex app globally, similar to how you could setup a jabber-config.xml file? The thing we’re specifically looking for right now is how to disable the “Use ultrasound” option under Devices, but I imagine there will be more items we’d like to manipulate. TIA, Tim Johnson
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