Here is the Visio generic template that was on Cisco's TAC page about a year and a half ago. NOTE: If you are trying to make a diagram that is anything but Visio format you need to do the following: 1. make a copy of your diagram. 2. select all objects in the diagram with the Cntrl-A function. 3. select the ungroup icon 4. save your document as a .tiff, .jpg, .html etc There is a problem with the export filters. They can not properly export compound shapes. However, sometimes when you ungroup you will ungroup your shapes like the routers, switches etc. Microsoft is releasing SR1 for the Visio 2000 line, and is now working with the export filter vendor to fix this "enhancement", which exists in both Visio 2000 and Visio 5 Best regards, Brian Keyser- FASTNET Corporation [EMAIL PROTECTED] (610)266-6700 http://www.fast.net FASTNET(r) - Business and Personal Internet Solutions ___________________________________ UPDATED Posting Guidelines: http://www.groupstudy.com/list/guide.html FAQ, list archives, and subscription info: http://www.groupstudy.com Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]

