To test a looped line change your encapsulation from Frame Relay to HDLC.
You can then ping the ip address of your own interface. The CSU/DSU may have
the ability to loopback to the router. You might also wish to create a
loopback plug to use at the Telco side of the CSU/DSU. Also consider a
loopback plug/jack to use at the cable end where the telephone company's
demark point is located. The cable between the CSU/DSU and the demark may be
defective.
Try different bit patterns in the pings - you can create them if you used
extended ping. All ones Oxffff, all zeros Ox0000, alternating ones and zeros
0xaaaa.
Check CCO for several pages: One is troubleshooting serial lines, 
http://www.cisco.com/warp/public/112/chapter15.htm
the other troubleshooting T-1s - you'll have to find the URL.

> -----Original Message-----
> From: Md Nazri [mailto:[EMAIL PROTECTED]
> Sent: Friday, August 22, 2003 7:21 PM
> To: [EMAIL PROTECTED]
> Subject: Input errors & interface reset [7:74269]
> 
> 
> hi all,
> 
> we have one frame relay link to customer with the following connection
> 
> router -----csu/dsu(lease line)--------frame relay node/cloud
> 
> the problem is on serial0/0(connected to csu/dsu) the input errors and
> interface reset is increasing tremendously, ping test 
> resulted in 6 packets
> dropped out of 1000.
> service provider isolation test on the lease line found no 
> error detected.
> then we did a loopback on csu/dsu facing router, the result 
> is as below,
> where
> after a while we still receive input errors and interface reset.
> 
> could it be because router problem or csu/dsu..?
> prompt response needed since this customer is currently 
> running on ISDN
> backup.
> 
> thanks
> 
> CustomerA#sh int s0/0
> Serial0/0 is up, line protocol is down (looped)
>   Hardware is PowerQUICC Serial
>   MTU 1500 bytes, BW 128 Kbit, DLY 20000 usec,
>      reliability 254/255, txload 1/255, rxload 1/255
>   Encapsulation FRAME-RELAY, loopback not set
>   Keepalive set (10 sec)
>   LMI enq sent  5, LMI stat recvd 0, LMI upd recvd 0, DTE LMI down
>   LMI enq recvd 5, LMI stat sent  0, LMI upd sent  0
>   LMI DLCI 0  LMI type is ANSI Annex D  frame relay DTE
>   Broadcast queue 0/64, broadcasts sent/dropped 0/0, 
> interface broadcasts 0
>   Last input 00:00:04, output 00:00:04, output hang never
>   Last clearing of "show interface" counters 00:00:50
>   Input queue: 0/75/0/0 (size/max/drops/flushes); Total 
> output drops: 0
>   Queueing strategy: weighted fair
>   Output queue: 0/1000/64/0 (size/max total/threshold/drops)
>      Conversations  0/255/256 (active/max active/max total)
>      Reserved Conversations 0/0 (allocated/max allocated)
>      Available Bandwidth 96 kilobits/sec
>   5 minute input rate 0 bits/sec, 0 packets/sec
>   5 minute output rate 0 bits/sec, 0 packets/sec
>      5 packets input, 70 bytes, 0 no buffer
>      Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
>      1 input errors, 0 CRC, 1 frame, 0 overrun, 0 ignored, 0 abort
>      5 packets output, 70 bytes, 0 underruns
>      0 output errors, 0 collisions, 1 interface resets
>      0 output buffer failures, 0 output buffers swapped out
>      0 carrier transitions
>      DCD=up  DSR=up  DTR=up  RTS=up  CTS=up
> 
> CustomerA#sh int s0/0
> Serial0/0 is up, line protocol is down (looped)
>   Hardware is PowerQUICC Serial
>   MTU 1500 bytes, BW 128 Kbit, DLY 20000 usec,
>      reliability 251/255, txload 1/255, rxload 1/255
>   Encapsulation FRAME-RELAY, loopback not set
>   Keepalive set (10 sec)
>   LMI enq sent  6, LMI stat recvd 0, LMI upd recvd 0, DTE LMI down
>   LMI enq recvd 6, LMI stat sent  0, LMI upd sent  0
>   LMI DLCI 0  LMI type is ANSI Annex D  frame relay DTE
>   Broadcast queue 0/64, broadcasts sent/dropped 0/0, 
> interface broadcasts 0
>   Last input 00:00:05, output 00:00:05, output hang never
>   Last clearing of "show interface" counters 00:01:01
>   Input queue: 0/75/0/0 (size/max/drops/flushes); Total 
> output drops: 0
>   Queueing strategy: weighted fair
>   Output queue: 0/1000/64/0 (size/max total/threshold/drops)
>      Conversations  0/255/256 (active/max active/max total)
>      Reserved Conversations 0/0 (allocated/max allocated)
>      Available Bandwidth 96 kilobits/sec
>   5 minute input rate 0 bits/sec, 0 packets/sec
>   5 minute output rate 0 bits/sec, 0 packets/sec
>      6 packets input, 84 bytes, 0 no buffer
>      Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
>      2 input errors, 0 CRC, 2 frame, 0 overrun, 0 ignored, 0 abort
>      6 packets output, 84 bytes, 0 underruns
>      0 output errors, 0 collisions, 2 interface resets
>      0 output buffer failures, 0 output buffers swapped out
>      0 carrier transitions
>      DCD=up  DSR=up  DTR=up  RTS=up  CTS=up
> 
> CustomerA#sh int s0/0
> Serial0/0 is up, line protocol is down (looped)
>   Hardware is PowerQUICC Serial
>   MTU 1500 bytes, BW 128 Kbit, DLY 20000 usec,
>      reliability 252/255, txload 1/255, rxload 1/255
>   Encapsulation FRAME-RELAY, loopback not set
>   Keepalive set (10 sec)
>   LMI enq sent  12, LMI stat recvd 0, LMI upd recvd 0, DTE LMI down
>   LMI enq recvd 12, LMI stat sent  0, LMI upd sent  0
>   LMI DLCI 0  LMI type is ANSI Annex D  frame relay DTE
>   Broadcast queue 0/64, broadcasts sent/dropped 0/0, 
> interface broadcasts 0
>   Last input 00:00:06, output 00:00:06, output hang never
>   Last clearing of "show interface" counters 00:02:02
>   Input queue: 0/75/0/0 (size/max/drops/flushes); Total 
> output drops: 0
>   Queueing strategy: weighted fair
>   Output queue: 0/1000/64/0 (size/max total/threshold/drops)
>      Conversations  0/255/256 (active/max active/max total)
>      Reserved Conversations 0/0 (allocated/max allocated)
>      Available Bandwidth 96 kilobits/sec
>   5 minute input rate 0 bits/sec, 0 packets/sec
>   5 minute output rate 0 bits/sec, 0 packets/sec
>      12 packets input, 168 bytes, 0 no buffer
>      Received 0 broadcasts, 0 runts, 0 giants, 0 throttles
>      3 input errors, 0 CRC, 3 frame, 0 overrun, 0 ignored, 0 abort
>      12 packets output, 168 bytes, 0 underruns
>      0 output errors, 0 collisions, 4 interface resets
>      0 output buffer failures, 0 output buffers swapped out
>      0 carrier transitions
>      DCD=up  DSR=up  DTR=up  RTS=up  CTS=up
> 
> 
> (Friday)
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