I have used my Network General (now, alas, Network Associates) WAN sniffer
with great success. I have used the V.35 connector to the router for full
and muxed T1s. This is a great, must-have, keep-'em-honest tool.
War stories? I've locked three vendors in my MDF and bluntly said, "No one
leaves until all fingers point at the problem and not each other." Without
*my* sniffer, we'd still be there.
Of course, you do need to know how to use it. Not a trivial task.
Best, G.
-----Original Message-----
From: Crystal Oakes [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 26, 2000 10:54 AM
To: [EMAIL PROTECTED]
Subject: Diagnosing Internet connection problems
My company has a T1 connection to the internet. Usually the connection
speed is very fast, but sometimes very slow. Sometimes we can't even ping
to anything on the internet.
How can I diagnose where the problem is? If the problem is with the ISP,
how can I obtain concrete proof?
Thanks in advance!
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