go and fill out there survey...you'll get a free little tool from them http://www.cisco.com/offer/listening/V599-300-XX _______________________ Deepak Sharma MCSE CCNA ACT A+ Ceridian Canada Ltd. Technical Analyst 604/267.6231 [EMAIL PROTECTED] _________________________________ FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]