It is possible to get password from Cisco using MAC address, which is
usually on a sticker on the rear of the box. I've just checked through my
old TAC cases to confirm the procedure.
Whether Cisco will do it for you from this probably depends on your partner
status/level of support.

Regards,

Gareth

""Circusnuts"" <[EMAIL PROTECTED]> wrote in message
031701c0bca3$333e83c0$[EMAIL PROTECTED]">news:031701c0bca3$333e83c0$[EMAIL PROTECTED]...
> Bought a Cisco (NetScout) SwitchProbe & it's password locked :o(  Anyone
know
> of alternative ways to breaking into it.  This is for all practical
purposes a
> PC, so no break keys here.  Cisco needs the software key to provide a
backdoor
> (I for sure did not get that with my $50).  The password prompt does not
> timeout, so I would image any sort of hacker program could run on this.
>
> Ideas welcome
>
> Thanks
> Phil
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