hi,
you can do one of three things...
first goto the bug navigator and type in your ios/hardware/etc.etc and find
out if there is any bugs
http://www.cisco.com/support/bugtools (CCO login required)
second cut and paste any error messages in the log into the search windows
on the cisco front page and press search....
this is actually quite good ..(no need to put in the comments just the
mainpart of any errors)
third ....just log a call with your support center and get them to send you
out a replacement for your (Suspected)faulty part .....if you don`t have a
support contract you also have 2 options.....
1) ask the list ....someone will probably be able to sell you a contract
2) ask the list (again) someone will be able to SELL you a RSM.
apart from that ....passs
HTH steve
first goto the "bug navigator"
>From: "Dyson Kuben"
>Reply-To: "Dyson Kuben"
>To: [EMAIL PROTECTED]
>Subject: CAT5509 [7:7701]
>Date: Fri, 8 Jun 2001 06:58:25 -0400
>
>Hi All,
>Can you help me?
>
>Route Switch module on CAT5509 locks up, when I reset the RSM it works.
>But
>its seems to reoccur intermittingly , How do I make sure its a faulty card
>or BUG on IOS or fault on the switch itself.
>
>Many thanks,
>
>Dyson Kuben
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