I could not get the May 2001 CD to load on my NT 4.0 desktop. After
installing the program and launching the Documentation CD IE loaded with
"About:Blank" on the Address line. Ralph with Cisco TAC gave me the "fix"
as shown below which worked for my workstation. He said he had seen this
with other OS's as well.
____________________________________________________
Please try this work around on the machines you are having trouble with. Be
advised, this only applies to machines that have IE5 as the default browser.
This has fixed the "About:Blank" problem in a number of cases.
Here is the workaround:
- edit the installed search.ini (c:\CISCO\search.ini)
- change the line 'Browser=c:\program files\internet explorer\iexplore.exe'
to 'Browser=msie'
- ensure that search.exe is not running
- go ahead and start the application
____________________________________________________
David Toalson
816-701-4142
> ----------
> From: techo lady[SMTP:[EMAIL PROTECTED]]
> Reply To: techo lady
> Sent: Friday, July 06, 2001 12:54 PM
> To: [EMAIL PROTECTED]
> Subject: IBM laptops and CCO CD [7:11189]
>
> All,
> I have 3 IBM laptops (new and old) which will not read
> the Cisco CCO documentation CD using either IE or
> Netscape and/or Win98, 2000 o/s etc
>
> I am in the process of contacting IBM to see if this
> is a bug. But I am just wondering has anyone else had
> any problems reading the Cisco CD off of the IBM
> laptops or other vendor laptops. We will be ordering
> more laptops and dont want to run into this problem
> again.
>
> If you have run into this problem, how did you fix it!
>
> Thanks for the help!
> [EMAIL PROTECTED]
>
> __________________________________________________
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