Sorry...
I meant a version of the IOS that was as "bullet proof" as the physical
contruction of the telco version of the router...
Just trying for a little humour.....
-----Original Message-----
From: Peter Slow [mailto:[EMAIL PROTECTED]]
Sent: Thursday, July 12, 2001 10:26 AM
To: [EMAIL PROTECTED]
Subject: RE: 3660 router-----Finished [7:12135]
Uhh, they do!
c3660-telcoent-mz.121-5.T9.bin
-----Original Message-----
From: Bob Johnson [mailto:[EMAIL PROTECTED]]
Sent: Thursday, July 12, 2001 12:34 PM
To: [EMAIL PROTECTED]
Subject: RE: 3660 router-----Finished [7:12135]
Telco requirements are quite strict....
There are Bellcore standards that are used at all central offices.
It has nothing to do with the goverment but will Bell ensurring that any
third party equipment will:
1) Fit in telco racks
2) No physically interfer with other equipment in telco racks
3) Not add to the fire load
4) Not cause any undue electrical problems (NEBS grounding, etc)
It's all really for infrastructure protection....
Too bad they didn't have a "Telco" version of the IOS.....
Bob
-----Original Message-----
From: John Neiberger [mailto:[EMAIL PROTECTED]]
Sent: Thursday, July 12, 2001 8:29 AM
To: [EMAIL PROTECTED]
Subject: RE: 3660 router-----Finished [7:12135]
This brings up a point: why is there a telco version in the first
place? What are these telco requirements and why are they there? I've
been hearing little snippets about this but I don't know the details.
>From what I've read so far, it sounds like some government agency had
too much time on its hands and felt like being even more intrusive than
usual.
Who cares if there is a plastic cover or not? Who cares if the rack is
19" or 24" wide? Who cares if the equipment is more than 12" deep?
Someone please explain this to me, and please tell me there are good
reasons for these requirements. Otherwise, it will just annoy me and
ruin my day. ;-) Besides, I have a feeling I'll be running into
situations where equipment that I provision has to meet these
requirements so I might as well know what they are, right?
Thanks,
John (who is just starting his 2nd cup of coffee...be gentle.)
>>> "Mears, Rob" 7/12/01 8:55:12 AM >>>
Greeting to all,
This problem proved to be a real bitch, and I thank you for all the
advice.
Here is the fix, and I am almost ashamed to say, but I want to pass
this on
so none of you all fall into the same trap as I did.
As I said, in one post before, I kept getting the same error messages
even
after TAC sent me new memory and a new router. The 3rd TAC engineer was
the
charm, because he asked me if this was a TELCO version of the 3660.
That was
a real good question cuss I had no idea, as I have never worked on
one.
Well, that was the problem, it takes a TELCO FEATURE SET IOS. One
telltail
clue is that their is not a plastic front on the Telco version.
I saw this right off the bat, but thought Cisco had just redesigned it.
Man
what a day. The other way to see if the router is an Enterprise version
or
Telco is to run the SN numbers. I can think off all the times i do
this
before I install an IOS. Maybe i should.
Good news is I got it fixed and got a new Router out of the deal
(thanks you
TAC). And as TAC goes, they have pulled my Butt out of the sling more
then
once, so I have nothing but good to say for them. Yes I have gotten
some
DORKS before, but I have the option to tell them to get lost and give
me a
new Engineer. We pay a lot for this service.
Hope this has been as educational for you all as it has been for me.
Look below at link for the difference in the two.
http://www.cisco.com/warp/public/cc/pd/rt/3600/prodlit/36kmp_ds.htm
-----Original Message-----
From: Charlie Hartwell [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, July 11, 2001 9:15 AM
To: Mears, Rob
Subject: Re: 3660 router [7:11917]
Hi Rob,
I didn't want to send this out to the whole group but I sympathise
with your problem - I used to work on TAC and I see this sort of
thing happening more and more. Unfortunately TAC have a new policy of
employing people without much real technical experience (even
pre-CCNA level people) and they put them on the "bread and butter"
TAC teams to break them in. It will be one of those teams dealing
with your problem - probably "euro-config". I know a lot of those
guys and, although they all work hard, they don't have the experience
to deal with a case that gets over complicated.
If you have had an RMA already and you are still no nearer to
solving the problem then the next step is to have the case escalated.
I expect this case has been going on for a few days already and has
probably passed the P3 SLA so the TAC can escalate to a more
technical team to get you a speedy fix.
I hope this helps and I would appreciate it if you kept this under
your hat.
Regards
Charlie
--- "Mears, Rob" wrote: > Any one ever had
a problem loading IOS on a 3660 right out of the
> box? I
> have one with 64meg flash and 256 ram and the damn thing will not
> come out
> of RMMON. I have set the confreg to boot correctly still RMMON. I
> have
> flashed it with two different IOS (121&12.2), swapped out Flash,
> MEM, even
> sent the chassis back to Cisco and the new one had the same
> problem. TAC has
> no clue, they have been sending me part and giving me to different
> Engineer
> with no luck.
>
> What gives?
>
> Rob
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