Leigh,
How can you blame that on UPS? That is DEFINITELY not UPS's fault! The
company that sold you the switch should know UPS's policy. You need to have
a conversation with the company that SHIPPED you the Cat switch. The
company that sold you the switch should have shipped it fully insured with
SIGNATURE required (that's how we ship our hardware that we sell). Sure it
costs $2 more to ship, but it defnitely makes the transaction MUCH more
secure.
-Brad Ellis
CCIE#5796
[EMAIL PROTECTED]
Cisco Gear: www.optsys.net
""Leigh Anne Chisholm"" wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> Just a word of caution for everyone out there that's buying equipment for
> their home labs.
>
> Yesterday I had a Catalyst 5002 delivered to my home by UPS. It was
> packaged in a Dell computer box and left at my door. The driver didn't
wait
> for a signture or even to see if anyone was home. The box was left plain
> view from the street.
>
> Apparently, that's UPS's policy. Unless the shipper indicates "adult
> signature required", UPS can just drop your package at the front door and
> leave. There's the fact that since it was in plain view of the street and
> since it was in a box that would be very enticing to anyone passing by,
that
> was my first concern... but the other fact is that it had just finished
> raining - and it was very likely we could get another storm shortly (since
> it's supposed to rain all week). Just what I need -- a soggy investment!
>
> If you're going to be buying equipment, I really don't recommend shipping
> via UPS. When I called UPS to complain, I was told that UPS gets more
> complaints that packages aren't left because they require signature than
> complaints over packages being left without getting a signature so they're
> not likely to change their policy any time soon (however why would they
get
> complaints about packages not being left if their policy is that they can
> leave packages without signature?)
>
> Guh.
>
> -- Leigh Anne
Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=12944&t=12913
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