As an addition to, or an alternate to what Michael suggests, I would also
make sure that you re-apply your most recently installed Service Pack.
Chances are, you're working with SP0/SP1 or SP2 mixed version files.
I've not seen this specific scenario occur yet, but it would go in line
with the fact that you have your "ISP" software installed, which I'm sure
tinkers/replaces a couple of files for their own purposes.
Hope that gets you going....
BTW- you should not have to re-install Win2k. That is the answer of a Help
Desk Jockey that is admittedly still "wet behind the ears".
- that's my .02
Mark Odette II
----- Original Message -----
From: "Ayers, Michael"
To:
Sent: Tuesday, July 24, 2001 12:23 PM
Subject: RE: Need help troubleshooting home connectivity [7:13540]
> I think you should reload the IP stack one more time. Sounds like a
binding
> issue. Un-install, reboot, and then re-install.
>
>
> -----Original Message-----
> From: J. Li [mailto:[EMAIL PROTECTED]]
> Sent: Tuesday, July 24, 2001 9:54 AM
> To: [EMAIL PROTECTED]
> Subject: OT: Need help troubleshooting home connectivity [7:13540]
>
> Sorry to bother you all. I lost Internet connectivity
> at home. I need this fixed so that I can download and
> practice BOSON test before my scheduled BSMSN exam on
> Monday.
>
> I had "redundant links" configured at home:
>
> 1. Using Sprint Broadband Wireless as my primary
> connection
> 2. Using AT&T Global Dialer as my backup - use it
> maybe once every two months.
> (OS: Windows 2000 Professional)
>
> But both of them stopped working. Here is what
> happened. When everything was working (slowly), I
> tried to speed it up. I uninstalled TCP/IP protocol
> and reinstalled it. This is all I did. After
> reinstalling TCP/IP, my Sprint Broadband stopped
> working. Here are the symptoms:
>
> 1. I can ping Internet IP addresses but HTTP by IP
> address does not work (so not an DNS issue)
> 2. HTTP by IP not working with Netscape error message
> "Netscape was unable to create a network socket
> connection. There may be insufficient system
> resources or the network may be down."
> 3. FTP does not work with error message "Can't create
> socket - no winsock present."
>
> I then tried AT&T Global Dialer. It gets connected
> but can't get authenticated saying "waiting for
> authentication."
>
> Sprint checked my cable modem. They said it's a
> workstation issue - not a network problem. Sounds
> familiar?
>
> I called my company helpdesk for workstation support.
> He suggested deleting AT&T Global dialer icon and
> rebooting PC. He also said Uninstalling TCP/IP on
> Windows 2000 is very troublesome. I may have to
> reinstall Windows 2000 to fix the problem. He doesn't
> know any other way to fix "winsock" issue on Windows
> 2000.
>
> I believe it's a workstation issue: corrupted or
> missing files. But I don't know how to fix it. The
> workstation and all other applications are working
> fine. Any suggestions/ideas would be greatly
> appreciated.
>
> J. Li
>
>
>
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