I had the same problem with a Cisco 802 router. Goto www.cisco.com get a CCO account. Search for Password Recovery. A full page of all the password recovery techiques for any Cisco product: switches, routers, etc.. -- "Through Complexity there is Simplicity, Through Simplicity there is Complexity" David L. Blair - CCNP, CCNA, MCSE, CBE, A+, 3Wizard Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=14913&t=14899 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]