Quick hip shot would be to look at DNS. If they use an ip address instead of
an URL will the web page load?

> -----Original Message-----
> From: Chuck Larrieu [mailto:[EMAIL PROTECTED]]
> Sent: Friday, September 07, 2001 9:40 PM
> To: [EMAIL PROTECTED]
> Subject: FW: web pages not loading (from certain networks) but not a
> [7:19074]
> 
> 
> Saw this one on NANOG today. Any of you troubleshooting gurus 
> want to take a
> crack?
> 
> ( BTW, I believe I saw this problem myself today. OTOH, my 
> issue could have
> been related to that stupid proxy my employer now makes me use. ;-> )
> 
> I'll post the answer the NANOG folks suggested later this weekend.
> 
> Chuck
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On 
> Behalf Of
> Nanog
> Sent: Friday, September 07, 2001 7:52 AM
> To: [EMAIL PROTECTED]
> Subject: web pages not loading (from certain networks) but 
> not a routing
> issue.
> 
> 
> 
> Ok guys,
> 
> Interesting problem that seems to have started on Friday.
> 
> Here's the deal, it seems that certain (not all) web pages on 
> various sites
> we host are not loading for certain customers. It started on 
> Friday with
> visitors on Verizon DSL waiting forever for pages to load.
> 
> Yesterday and today PacBell DSL and some Netcom customers started
> complaining.
> 
> This only seems to occur on HTTP traffic. If we have the 
> visitors try HTTPS
> the pages load fine (with the normal encryption slowdown).
> 
> We've looked at Layers 1-4, and can't see any problems, ping 
> looks great,
> interfaces and cpus on routers, servers and switches look fine.
> 
> It's almost like it's a transparent cache "bug". Anyone know 
> if Inktomi, or
> any major cache vendors rolled out any new code this week?
> 
> For that matter does anyone know what caches Verizon and SBC use for
> starters?
> 
> Other variables: it only seems to occur on IIS based systems 
> (I know I know,
> no flame wars or suggestions for replacements). Although it's 
> not happening
> on all of our IIS servers.
> 
> Any clues are greatly appreciated.
> 
> Steve
> Report misconduct 
> and Nondisclosure violations to [EMAIL PROTECTED]




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