Most CCIE's dont bother the TAC, they figure out the problem themselves! :)
Im not sure if CCIE's get free support, but if you have a service contract, and you are registered in CCO, they seem to respond a little faster to the CCIE's (myself and a couple others have noticed that). Personally, I try not to open a case unless I think I have found an IOS bug or have a hardware issue. Granted, I have openned up my fair share of "stupid-cases" in the past. (The best one occuring pretty recently...I had a grey CPA 3640 router and I was asking for the cookie file...needless to say, there is no such thing as a cookie for the CPA 3640, all I had to do was load a new IOS image onto it) thanks, -Brad Ellis CCIE#5796 (R&S / Security) Network Learning Inc [EMAIL PROTECTED] used Cisco gear: www.optsys.net CCIE Labs, racks, and classes: http://www.ccbootcamp.com/quicklinks.html ""Joe Carr"" wrote in message [EMAIL PROTECTED]">news:[EMAIL PROTECTED]... > Does anyone know if a CCIE gets free TAC support? OR what other benefits does > a CCIE receive Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=33880&t=33871 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]