That's something. I am not surprise by the bellow statement. I am a Cox subscriber and since day one I noticed the level of tech support. Cox just don't want to pay intellectual techs that are capable of supporting Cisco cable modems, they just don't have the brains
Jorge Cebuano wrote: > Hi, all. > This is just a short notice for people on this list that are subscribers of > Cox Communications and have been denied the use of the Cisco uBR924 or newer > models. > I have battled the company's politics in the past when i wanted to connect my > uBR924 to their network. I even escalated my request to their Tech. > Engineering Dept. in San Diego, only to be told that they no longer support > any Cisco cable modems in their database. > Alas, after a few months of being quarantined by the likes of Doyle, Halabi > and the gang, i was able to spare a few hours to configure my uBR for basic > bridging operation (config is on CCO) and call up their local tech support > and > lied that I wanted to register a Toshiba modem. Gave the tech the MAC and > Serial number (thank G~d she did not recognize these as Cisco numbers!!), and > in two minutes my unit was "provisioned". > I hope this message helps one or more list subscribers. > Albeit I still believe for most transactions that Honesty is the best policy > (hey, I was honest in my quest :-> ) > > > Elmer Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=40735&t=40208 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
