update of 3524XL firmware results in boot problems

In a network with twelve 3524xl switches and one 3508xl we updated to the
recent firmware image c3500XL-c3h2s-mz.120-5.WC3b.
This was successfull with 6 switches 3524 and the 3508; they are working
fine, showing up the features of the new image, no known bugs of the former
version etc..

But 2 switches do not boot up after transferring the new image,
showing this error message:
....
C2900XL POST: Testing Switch Core: Passed
Error with Switch Core BIST test Phase 0.
Returns: Test Complete Low : 0x077773FF, Test Complete High  : 0x37777372
         Test Phase Low    : 0x01000000, Test Phase High     : 0x00000000
         Test Phase Third  : 0x00000000, Test Complete Third : 0x00000060

C2900XL POST FAILURE: Testing Switch Core: Failed
.....

All switches were purchased at the same time, they have nearly subsequent
serial numbers. All were updated with the same procedure.
All of them work fine till day of updating.

Is there anybody to tell us,:

- what is the reason for the failure and how to avoid this
- how can we update dead switches

any hint appreciated

Alec von Fersen, Frankfurt, Germany




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