>From the quoted page:
Workaround/Solution
Workaround
The only potential workaround is to reduce the traffic throughput level to
the point where the hang does not occur. Levels under 15 mbit/second may
be sufficiently low, however this varies from unit to unit and it may be
impossible to avoid the hang on some units. You may be able to reduce the
traffic levels by hard coding all interfaces to 10BaseT, or via means
external to the PIX.
Solution
The solution is to replace the failed hardware.
PIX 515 and 506 systems manufactured as of October 2nd, 2001 are free of
this problem. A global purge of the service depot stock has been completed
as of October 26th, 2001. All PIX systems replaced by the return materials
authorization (RMA) process are free of this problem.
Customers who wish to replace one or more of their systems which are
failing due to the problem described in this field notice should contact
the Technical Assistance Center by following the instructions at the end
if this notice and request a standard RMA.
Bri
On Mon, 8 Jul 2002, Michael Gunnels wrote:
> Does anyone know specifically what hardware Cisco
> replaced to correct this problem? CPU? Motherboard?
> RAM? NIC?
>
> Thanks,
>
> Mike
>
> --- Dale Wishop wrote:
> > We had a PIX 506 with this problem. Field notice is
> > at:
> >
> > http://www.cisco.com/warp/customer/770/fn15490.shtml
> >
> > But, the field notice only applies to 506 and 515's.
> >
> >
> > We ended up sending ours in for replacement.
> >
> > Dale..
> >
> > -----Original Message-----
> > From: Kevin Love [mailto:[EMAIL PROTECTED]]
> > Sent: Monday, July 08, 2002 12:19 PM
> > To: [EMAIL PROTECTED]
> > Subject: PIX-535 Hanging [7:48323]
> >
> >
> > Anybody have experience with troubleshooting PIX-535
> > problems? I have one
> > that, when I boot it up, says:
> >
> > Cisco Secure PIX Firewall BIOS (4.1) #0: Tue Dec 5
> > 17:35:26 PST 2000
> > Platform PIX-535 hanging...
> >
> > And then it just stays there. Does anybody have any
> > idea what this means
> > or, more specifically, how to fix it? I have
> > searched CCO unsuccessfully.
> >
> > Thanks,
> > Kevin
> [EMAIL PROTECTED]
>
>
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Message Posted at:
http://www.groupstudy.com/form/read.php?f=7&i=48338&t=48323
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