""Frank Jimenez""  wrote in message
[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
> PLEASE PLEASE PLEASE go to:
> http://www.cisco.com/ciscodotcom/toolkit/submit_a_question.html
>
> and submit dead links you run across to the support team under 'Report a
> Broken Link'.  Can't make it better if no one knows the problem is
> there.

This I do regularly.

I have a question though. Why isn't there a link to technical documents
under the technical support menu? I see that you can find the old universcd
page by scrolling down to the bottom of the home page. recently added. not
intuitive at all.

additionally, it is far more difficult, IMHO, to find things in the TAC
area. Particularly when looking for tools such as Software Advisor and
others that used to be easily found.

I see the key problem is what I perceive to be a lack of thought behind the
hierarchy of pages. a lot of the marketing and pre-sales type materials are
very easily found. a lot of other things are not.

JMHO.



>
> THANK YOU!
> Frank Jimenez, CCIE #5738
> [EMAIL PROTECTED]
>
>
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of
> John Neiberger
> Sent: Monday, January 06, 2003 10:56 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Off Topic - More Bitching about Cisco's New Web Site
> [7:60438]
>
>
> Chuck,
>
> I hate to say "Me, too!" but that's the case.  I still hate the new site
> with a passion.  They swear that it's supposed to be easier to use but
> it certainly is not, at least not yet.  I'm sure we'll all get used to
> it and they'll eventually fix all the links, but as it stands right now
> I tried to avoid their site whenever possible.
>
> John
>
> >>> "The Long and Winding Road"
> 1/4/03 11:37:15 AM >>>
> Is it just me? More broken links? Harder to find the everyday tools?
> lower  - a LOT slower - navigating around?
>
> Seems like just about every day I'm filling out one of those feedback
> forms to report a problem. assuming I've found the basic page I'm
> looking for anyway.
>
> For example - check out the links on this page.
>
> http://www.cisco.com/univercd/cc/td/doc/product/software/ios121/121cgcr/
> ip_r
>
> /iprprt2/index.htm
> watch the wrap
>
> and whatever happened to the tool index? It was no fun searching for the
> Software Advisor and the IOS Upgrade Planner this morning.
>
> grumble grumble grumble
>
>
>
> --
> TANSTAAFL
> "there ain't no such thing as a free lunch"




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