Hello, We have this urgent position available with one of our clients. Immediate interviews for strong candidates.
Kindly send across resume to *navdeep.si...@acsicorp.com <navdeep.si...@acsicorp.com>* Only *VISA Copy and Passport Number Mandatory for Client Submission* *Role*: Sr. Java Tech Lead (Production Support) *Location*: Monterey Park, CA *Duration*: 6-12 Months *Job Description:* - Drive 24x7 production support operations in Technical Lead capacity for Java based Web Applications following Incident management guidelines. - Lead a technical team based on onshore-offshore model for incident resolution and follow-ups. - Provide accurate response and attention towards production issues as per the defined SLA’s. - Attend bridge call with for major issues and drive the team towards quick and accurate resolution. - Send required communication to stakeholders for critical issues. - Coordinate and work closely with multiple teams to resolve production issues. Perform Root Cause Analysis and publish findings for major incidents. - Troubleshoot unique issues with application team and follow problem management process if required. - Monitor project targets and take corrective actions to maintain SLAs. - Anticipate impact to production environment and plan to mitigate risks. - Responsible for reviewing and publishing periodic status reports as per project requirements. - Review Change Reports and highlight the changes that could impact supported applications. - Analyze the Incident trend and suggesting improvement ideas. - Attend CAB meetings and perform impact assessment of the changes. - Drive Knowledge transfer sessions with application teams for changes deployed in production for supported applications. - Publish minutes from Knowledge transfer sessions and follow-up with respective teams on action Items. - Create and maintain knowledge repository. - Perform appropriate testing of application post releases and changes - Onboard new applications as per business requirements. - Coordinate between onshore and offshore teams to secure delivery objectives. *Thanks & Regards,* *Navdeep Singh* *Sr. Recruiter* navdeep.si...@acsicorp.com Direct: 678-207-5241 *ACS Group* | 2400 Meadowbrook Parkway; Duluth, GA 30096 *www.acsicorp.com* <http://www.acsicorp.com/> <http://www.analysts.com/> <http://www.comforce.com/> <http://www.hiregenics.com/> -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
