Hi, If you are Interested and available for the Job, Please revert back with latest resume, expected pay rate, availability and other details required for submission to *n...@apetan.com <n...@apetan.com>.*
*Job Title* *Service now Project Manager* *Project Location * *Miami, FL. * *Duration* *6+ months * *Skills Required and Job Description:* *Mode of Interview: Telephonic+ Skype…* *Job Description* *Job Responsibilities* - Project Management - Lead execution of ServiceNow projects by managing budget, project scope, tasks, goals, deliverables, resources and timelines in accordance with the client’s Delivery Methodology and tools - Budget & Resource Planning - Develop and manage ServiceNow project plans, resources and budget using the client’s Delivery Methodology tools - Requirements Specification - Collaborate with process partners to clearly define the required landscape specifications and resource requirements needed to deliver the project objective(s) - Cross Functional Collaboration - Maintain a critical communication channel with our client’s Infrastructure Project Delivery team, Vertical Leads, and any strategic or other 3rd party vendors to ensure successful implementation of the project solution. - Validation Testing - Ensure a thorough testing plan to include all components of the system meet specifications and maintain integrity. - Risk Management - Record, mitigate, and escalate risks that pose potential to derail timelines. - Process Documentation - Ensure internal processes, procedures, tools and infrastructure are documented, maintained with accuracy, and adhered to in day to day operations. Ensure testing results are documented in the appropriate tools. - Governance - Lead the client’s Delivery Methodology governance and oversight activities including project tollgates and other reviews as necessary for your respective projects; Constantly monitor and report on progress of the project to all stakeholders - Requirements gathering - Translate functional requirements into technical requirements - Build relationships - Be a customer advocate ensuring that processes make IOS easy to do business with - Training & Communication - Work with the client’s Subject Matter Experts, Vertical Leads, and any strategic or other 3rd party vendors to create and/or manage the change management, communication and training plans - Incident Analysis - To regularly review performance and trends and facilitate mitigation of incidents of all types and to provide recommendations for service improvement during the project life cycle - Metrics Reporting - Ensure appropriate reporting on key service performance and quality metrics are established *Function Overview * Working with your Global Information Systems stakeholders to plan, execute, and upgrade to our ServiceNow platform, including tracking tasks and the critical path. Lead conversations with team members from across the U.S. in planning and prioritizing their critical requests to determine the most effective allocation of ServiceNow development resources. *Qualifications* *Minimum Requirements* - Bachelor's degree in Business Administration, Computer Science, Information Systems - ITIL Information Library (ITIL) Foundation and Project Management Professional - Agile experience is a MUST - Project experience with Request Management, Problem Management, Incident Management, Change Management modules. - Working experience with Knowledge Management, Cataloguing, and Employee Self Service modules is a BIG plus. - 5+ years of IT related assignments of increasing scope - Minimum 3 years of ServiceNow experience *Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |* *Tel: 201-620-9700 * 141 **| **15 Union Avenue, office # 6, Rutherford, New Jersey 07070 | * *Mail :-** n...@apetan.com <n...@apetan.com> **| **www.apetan.com* <http://www.apetan.com/> | linkedin: https://www.linkedin.com/in/nikhil-gupta-a4637391 -- You received this message because you are subscribed to the Google Groups "Citrix and Sap problems" group. To unsubscribe from this group and stop receiving emails from it, send an email to citrix-and-sap-problems+unsubscr...@googlegroups.com. To post to this group, send email to citrix-and-sap-problems@googlegroups.com. Visit this group at https://groups.google.com/group/citrix-and-sap-problems. For more options, visit https://groups.google.com/d/optout.
