Hi,

*Job Title*

*Service Now*

*Project Location   *

*NYC, NY*

*Duration*

*6+ months C2H*


*Skills Required and Job Description:*

*Mode of Interview: Telephonic+ Face2Face*

*Need USC OR GC ONLY*

Required Skills:

·         Design and deliver services built on the Service Now platform

·         Work with clients to assess current state processes and tools,
define Service Now requirements and develop and configure the Service Now
platform

·         Support the team responsible for the implementation and
administration of the Service Now installation including managing system
configurations, gathering and documenting user and process requirements,
developing workflow customizations, and supporting quality assurance teams

·         Five years of experience in SaaS software configuration and
development using Web Services and Simple Object Access Protocol, XML/RPC,
and AJAX

·         Deep functional and technical knowledge of the Service Now
platform as well as experience delivering a minimum of two medium to
large-scale Service Now implementations



Job Description:

Configure Service Now for new and existing software implementations;
configurations include user setups, Interface setups, request/configuration
coordination of applicable application server(s)

·         Business Process Flow development and troubleshooting

·         Provide Tier 2 and/or Tier 3 technical support of assigned
application for Helpdesk and site users.

·         Perform/Coordinate analysis of application specific
updates/upgrades by testing updates in a dev/QA environment, ensure proper
QA is performed and submit change control requests once ready for
production.

·         Work closely with Data Architect concerning data integration
opportunities

·         Work closely with database administrators and data architect for
integration and data troubleshooting and provide them with application
specific knowledge when necessary.

·         Thoroughly document application configuration processes and
procedures.

·         Work with Network Services to obtain applicable virtual servers
for testing when necessary and assist them with troubleshooting application
integration issues.

·         Work closely with Cyber Security to ensure compliance



*Nick G.* |* Technical Recruiter **| **Apetan Consulting LLC |*

*Tel: 201-620-9700 * 141 **| **15 Union Avenue,  office # 6,  Rutherford,
New Jersey 07070  | *

*Mail :-** n...@apetan.com <n...@apetan.com> **| **www.apetan.com*
<http://www.apetan.com/> |

linkedin: https://www.linkedin.com/in/nikhil-gupta-a4637391

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