*HI*

*Hope you are doing great today*

*position :Voice/Data Network *

*Location:* Irvine, CA

*Duration:* 6 Month

*Interview Process:* Phone then Face to Face

*Responsibilities:*

• Configures, tests, deploys, and maintains/upgrades unified
communications/telephony systems.
• Performs adds/moves/changes and performs preventative maintenance on
telephony systems.
• Proactively monitors and resolves potential service interruptions.
• Create SOP’s and Knowledge Base Articles for supported systems.
• Create and maintain end-user training materials and documentation.
• Design and implementation of telephony systems and changes throughout the
organization.
• Project Manages and owns the success or failure of the implementation of
telephony systems.
• Maintains telephone records and procedures and is the responsible owner
for such information/documentation.
• Plans for and designs systems for future growth.
• Perform software upgrades on existing Cisco voice deployments
• Strong troubleshooting experience is a must
• Conduct implementations, conversions, and upgrades in a manner consistent
with Standard Operating Procedures within company maintenance windows;
including change management procedures.
• Performs after-hours Voice infrastructure installation, and maintenance
as required.
• Regular and consistent onsite attendance



*Software needed:*

Call Manager

UCCX/UCCX Scripting

Unity

Cisco Video Conferencing



Regards

*Himanshu*

978-558-4666 x 104

*himan...@teknavigators.com* <himan...@teknavigators.com>

*TekNavigators LLC*

*100 Cummings Center, Suite 207 P, Beverly, MA 01915*

*www.*teknavigators.com



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